课程: Leading with Emotional Intelligence

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Creating an inclusive culture through emotional intelligence and psychological safety

Creating an inclusive culture through emotional intelligence and psychological safety

课程: Leading with Emotional Intelligence

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Creating an inclusive culture through emotional intelligence and psychological safety

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Combining the skills of emotional intelligence with psychological safety is a win-win that forms the backbone of a culture people want to be a part of for the long haul. Several years ago, Google led a study to discover the components of great teams in their organization. Researchers reviewed hundreds of variables and used 35 different statistical models. They found the number one dynamic of effective teams is psychological safety. Dr. Amy Edmondson, a Harvard Business School professor, defines psychological safety as, "A belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes, and that the team is safe for interpersonal risk-taking." For leaders, this means cultivating a safe space without fear of retribution for people to connect and work together to accomplish great things. Admitting a mistake and feeling empowered to ask for help requires self-awareness, courage, and self-motivation. As a leader, inspiring employees to give…

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