课程: Leading with a Heavy Heart
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Confront reality and share what you see
- One of the foundational challenges that leaders experience, navigating change and our own moments of having a heavy heart, is not effectively confronting reality. I know there've been times where I've thought, well, maybe if I just focus on the brighter side, or I should possibly hold back a few details from people so they don't get overwhelmed. And as leaders, sometimes we underestimate our team's ability to process. We underestimate how important it is to speak the full truth as we see it. And we miss opportunities to convey empathy and connection with our team and establish alignment on what reality is, and why we're about to make whatever decisions we're going to. So confronting reality is this step, this technique, this important muscle to build that actually starts to relate to employees as trust. It says, I see what you see. I'm not just barreling forward, business as usual, ignoring things that are affecting you,…