课程: Leadership Tips, Tactics, and Advice
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Leading a team who is in trouble
(upbeat music) - [Instructor] Whoever can best articulate reality without shame or blame will emerge as the leader. This is true in any crisis or challenging situation. Because all teams go through trouble. Whether it's a missed target, a failed product launch, a competitor taking away market share, or even a major market disruption. Something is going to eventually rock your boat. - [Guest] And how you handle that as a leader has outsized importance compared to day to day business. You know, people are looking to you for information, for guidance, even for emotional support. When your team is in trouble there's a couple things you can do as a leader to minimize the fallout. And the first one is what I said at the top of this. Articulate reality. That quote comes to us from Edwin Freedman and what he said was in any situation the person who can most accurately describe reality without laying blame will emerge as the…