课程: ISTQB Foundation Cert Prep

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Defect management

Defect management

- [Instructor] Since one of the objectives of testing is to find defects, defects found during testing should be logged and managed correctly. The way in which defects are logged may vary depending on the context of the component or system being tested, the test level, and the software development life cycle model. Any defects identified should be investigated and should be tracked from discovery and classification to their resolution. In some organizations, defect logging and tracking may be very informal. During the defect management process, some of the reports may turn out to describe false positives, not actual failures due to defects. For example, a test may fail when a network connection is broken or times out. Typical defect reports have the following objectives. To provide developers and other parties with information about any adverse effect that has occurred to enable them to identify the specific effects,…

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