课程: Instructional Design: Needs Analysis

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Defining learning outcomes

Defining learning outcomes

课程: Instructional Design: Needs Analysis

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Defining learning outcomes

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The final step in a training needs analysis is to define learning outcomes. This is one you set specific learning goals for your training program. It may be helpful to review the difference between project goals and learning goals. Project goals are the business results the training program is meant to help accomplish. In our interviewing skills example, the project goal is to reduce turnover for new employees from 30% down to 15%. Learning goals refer to the specific knowledge, skills, and abilities that participants need to gain so they can achieve the project goals. Without setting learning goals, our training might be generic or off-target. With goals in place, we know exactly what to train. Goals can also help define the limits of training versus other solutions. Let's say your company is rolling out a new app to let people complete expense reports on their smartphones. What happens if, after everyone attends the training, there are widespread errors on expense reports submitted…

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