课程: Instructional Design: Needs Analysis
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Connecting good analysis to good training
The focus of this course is on conducting a training needs analysis. This is an important part of designing a training program, but it's only the first step. One thing that should always be in the back of your mind is how your needs analysis connects to the final training program. The training needs analysis provides clear direction for designing and developing the training program. Without one, the training might be too generic or may miss the mark entirely. Imagine you're asked to design a training program for a company's billing department. The request is made because the department is making too many costly errors. Without a needs analysis, your training might be a generic review of proper billing procedures. With a needs analysis, you might discover that there are only a few types of errors that are really the problem. This information would allow you to develop a training program that focuses specifically on the most common errors. A needs analysis might also reveal some…
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