课程详情
Workplace conflict is inevitable. But it doesn't have to end badly. In this course, author and conflict expert Craig Runde helps you manage workplace conflict more effectively. He first explains the dynamics that create conflict, and helps you become aware of what your conflict response is. Once you are aware of how conflict arises, learn some practical steps you can take to manage your emotions and engage with others constructively.
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- 边学边练 1 个练习文件
- 知识测验 3 个测验
- 随时随地学习 可在平板电脑和手机上访问
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