Mastering the art of performance management

内容

• Introduction Introduction

  • Mastering the art of performance management

    38 秒
• 1. Defining Job Roles 1. Defining Job Roles

  • Defining the optimal mix of skills required in each job role

    2 分钟 52 秒
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    Creating excellent job role descriptions

    3 分钟 8 秒
• 2. Goal Setting Basics 2. Goal Setting Basics

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    Choose the right mix of goals and KPIs

    2 分钟 30 秒
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    Creating SMART goals

    2 分钟 43 秒
• 3. Giving and Receiving Effective Feedback 3. Giving and Receiving Effective Feedback

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    Optimizing feedback

    3 分钟 5 秒
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    Obtaining and benefiting from 360-degree feedback

    2 分钟 56 秒
• 4. Reviewing and Rewarding Performance 4. Reviewing and Rewarding Performance

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    How to conduct performance appraisals

    3 分钟 17 秒
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    Rewarding and recognizing performance

    3 分钟 23 秒
• 5. Defining the Learning Needs of the Team 5. Defining the Learning Needs of the Team

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    Conducting a needs analysis and creating a development plan

    3 分钟 56 秒
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    Using coaching as a development tool

    3 分钟 12 秒
• 6. Managing Poor Performance 6. Managing Poor Performance

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    Analyzing the reasons for poor performance

    2 分钟 51 秒
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    Correcting performance issues

    3 分钟 8 秒
• 7. Maintaining High Performance 7. Maintaining High Performance

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    Helping high performers remain focused and motivated

    2 分钟 44 秒
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    Creating and maintaining a high-performance culture

    3 分钟 7 秒
• Conclusion Conclusion

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    Performance management: An evolving practice

    1 分钟 16 秒