课程: Employee Experience

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Measure and assess the employee experience

Measure and assess the employee experience

课程: Employee Experience

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Measure and assess the employee experience

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- So what you measure matters. Now in employee experience, think about what you want them to feel, think about how effective you want them to be. You want productivity from day one to when? It takes a ramp up. Normally for complex roles, six to nine months, might be a year, if I'm in a leadership role to really get the rhythm of the business. If I'm in sales, you expect that ramp up in a quarter. If I'm an administrative assistant, I need to be effective week one. How quickly can you get me to ramp? How elegantly can you get me to my tools and my services and my training that's necessary for me to be great? So you're going to measure productivity. You're going to measure how do I feel supported around that? My resources when I screw things up. Are you there to support me? And then how do you help groom me and guide me along my journey so I can be better versions of myself? How do you train me? Do I have a development…

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