课程: Employee Experience

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Create the consumer experience at work

Create the consumer experience at work

课程: Employee Experience

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Create the consumer experience at work

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- One of the coolest things that are happening now in the talent space and actually the workspace is the framing of consumerization of the enterprise. And we also talk about digitalization, right, the digital frontier, the movement of AI and machine learning and what does this mean to me and will I lose my job? I have a great gig. What happens? What's my future look like? Fear. Anticipation of something good? Is it bad? Who knows? But if you look at just those words, consumerize the enterprise, that means what I want you to have is a consumer-like experience at work. That means bringing my joy, the things that I find comforting, things that I find really appealing, I get to experience in the office. An example would be the set right here. Sitting here makes me feel like I'm at home. They have consumerized this workspace for me today. That's really cool stuff. That's a moment that mattered to me, to come in and be able…

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