课程: Designing a Training Program: Setting Goals, Objectives, and Mediums

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Is the training any good?

Is the training any good?

- One question I'm often asked is, "How do I know if the training I develop is any good? "How do I know it's working?" In order to tell if the training you developed is working, you have to apply a method of determining its effectiveness. This can be achieved in a couple of different ways. At the most basic level, ask the employee if they learned anything from the training. It's an okay estimate of the effectiveness of the training, but it's not the best. People are notoriously inaccurate when it comes to judging the effectiveness of training. They often misjudge what they learned or how much they'll actually be able to recall when they need it. The second method is to test or quiz the employees to see if they remember anything from the training. This is a little better, but the problem with this method is that they might have learned something but don't know how to apply that learning to their situation. A good example is…

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