课程: Communicating with Diplomacy and Tact

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Addressing an email scenario

Addressing an email scenario

课程: Communicating with Diplomacy and Tact

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Addressing an email scenario

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- This may be one of the most popular repeat offenders when it comes to lack of tact in the workplace, the hapless meeting announcement, the call-out you receive, and you hardly know why the meeting is being called, and what the group is meant to talk about. It might sound something like this. "Hi, guys, it looks like everyone's available tomorrow at 9:00 AM. I'm blocking all of our calendars so we can talk about the Columbus project and what we plan to do with the client meeting. See you all soon, Thomas." It might be tempting to shoot back a quick email and say, "What client meeting? We already discussed that project. Where were you? What is the agenda? Or what do we need to do in the hour that you have blocked off for us?" Yes, it's tempting, but it wouldn't be smart. It would be both tactless and undiplomatic. Let's break down the model approach in this situation. First, how should you translate or decode the…

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