课程: Communicating through Disagreement
Having difficult conversations
- Whether you're on the job, at home, out with friends, or in some social situation, before too long, you'll face some form of disagreement with those you communicate with. One of the most important things to understand is that disagreements are a normal part of life. Eric Hoffer said, "The beginning of thought is in disagreement, not only with others but also with ourselves." They can happen when making major business decisions or talking about politics or values. Everyday issues that come up between coworkers, teams and managers, as well as family and friends, all have the potential to turn into disagreements. Well, I'm Lynne Maureen Hurdle, and I'm a conflict resolution strategist and communication expert. My mission is to help millions of people change their relationship with conflict in order to engage in it confidently, productively, and successfully. I know when disagreements arise, they can be difficult. It can be hard to know the best thing to do, but in this course, I'll teach you some tools and techniques so you can effectively engage with other people, even those with whom you regularly and strongly disagree. So if you are ready to improve your communication, let's go!
随堂练习,边学边练
下载课堂讲义。学练结合,紧跟进度,轻松巩固知识。