课程: Communicating Across Cultures Virtually

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Challenging scenarios

Challenging scenarios

课程: Communicating Across Cultures Virtually

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Challenging scenarios

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- Communicating across cultures takes being attuned, flexible, and willing to be patient. When you throw in the virtual context, these requirements multiply. It's not easy to start a business relationship online or to resolve a conflict or to give negative feedback online. In the next section, I'll give you scenarios where you have to consider a person's culture and somewhat generalize on how to handle the situation. As I've mentioned earlier, personality styles outweigh any cross-cultural dimension, but for us to study this topic, we have to generalize to some extent. In the next four scenarios, I set the stage. I list potential pitfalls and then describe what getting it right looks like for the protagonist. In the first two, I walk you through it and I remind you of the cultural dimensions, but in the final two, I invite you to think through it first. You get a chance to apply what you have learned. And as…

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