课程详情
Learning how to communicate with each other despite our differences is an important skill to have in both your professional and personal life. Discussions about cultural differences can be uncomfortable in the workplace, though, and navigating the terrain can be intimidating and daunting when speaking with colleagues. In this course, Kwame Christian helps you build self-awareness and skills to navigate conversations about culturally sensitive topics and to generally communicate in a culturally sensitive way. Kwame also imparts the skills needed to take responsibility and apologize when you’ve made communication mistakes. He provides a framework of negotiation and conflict resolution skills that empowers you to have difficult conversations while avoiding common pitfalls, and helps you structure these conversations in a way that makes it more likely for you to connect in constructive ways.
您将获得的技能
获取证书，展示成果
分享学到的内容，成为理想行业的达人，获取证书，展示您在课程中所学的知识。
-
在领英档案中的“资格认证”版块下展示
-
下载或打印为 PDF，与他人分享
-
以图片形式在线分享，展现您的技能
了解讲师
学员评价
内容
课程内容
- 边学边练 1 个练习文件
- 知识测验 4 个测验
- 随时随地学习 可在平板电脑和手机上访问
- 了解最新知识 继续教育单元
相似课程
下载课程
使用 iOS 或安卓版领英学习 APP，即可在移动设备上离线观看课程。