课程: Coach Your Team to Learn, Stretch, and Grow

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Why managers should help their employees learn

Why managers should help their employees learn

- I had a friend who was doing well in her job. She adequately fulfilled the responsibilities of her role. She could pick up the phone and miraculously make things happen, but she never learned new skills. Before long, she realized she didn't know how to create a PowerPoint presentation. She had no idea how to use Google Docs and was clueless as to how to convert a document into a PDF. If she didn't change something, she would be answering phones for the rest of her career. Before long, the challenge would be gone and her work product would suffer. Worse yet, as people call less and email and text more, her job would be eliminated and she would become obsolete. If your employees can figure out how to use the latest smartphone, they have the possibility to learn something new, probably more than they thought possible. Sure, there will be different skills learned at varying paces, but the opportunities are there. As a…

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