课程: Coach Your Team to Learn, Stretch, and Grow
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Coach your team to dream big
- Do you know what my most despised sentence in the English language is? It's, "We've always done it that way." Every time I hear that as a reason for defending the status quo, all I can think of is the video rental store Blockbuster. While Netflix came out with a new model of mailing and ultimately streaming movies to your home, Blockbuster dug its heels in and kept its brick and mortar store model. They refused to see how things were changing and how there might be a new need and model to consider. Their inability to change and desire to keep things as they were eventually caused Blockbuster to go out of business. While we all want to be innovative and develop the next best thing, it's a challenge to get people out of the starting blocks. The task just seems too big. Where do you even start? For my book, "The Success Factor," I got to interview James Hondo Geurts who performed the duties of the undersecretary of…