Solution Engineer
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 18.6M users.
As a remote-first company, this position can sit in Plano, TX or remote in the US.
Follow us on Glassdoor and LinkedIn!
Position Overview
The Alkami Sales team is looking for a smart and charismatic Solution Engineer to support sales of the Alkami digital banking platform. An ideal candidate would excel at presenting, love reviewing product release notes, and be a strong problem solver. Important communication skills include the ability to clearly explain and document business logic and requirements, building rapport and trust with prospects, and consultative sales techniques. Alkami Solution Consultants serve as the bridge between Product and Sales and are advanced at demoing our product, identifying prospect needs, and keeping up to date with the latest features and services available on our platform.
Key Responsibilities & Duties
Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. [$121,720.00 - $182, 580.00]
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 18.6M users.
As a remote-first company, this position can sit in Plano, TX or remote in the US.
Follow us on Glassdoor and LinkedIn!
Position Overview
The Alkami Sales team is looking for a smart and charismatic Solution Engineer to support sales of the Alkami digital banking platform. An ideal candidate would excel at presenting, love reviewing product release notes, and be a strong problem solver. Important communication skills include the ability to clearly explain and document business logic and requirements, building rapport and trust with prospects, and consultative sales techniques. Alkami Solution Consultants serve as the bridge between Product and Sales and are advanced at demoing our product, identifying prospect needs, and keeping up to date with the latest features and services available on our platform.
Key Responsibilities & Duties
- Stay current with latest product releases and product roadmap
- Conduct product demonstrations (in-person and WebEx)
- Identify and document gaps between Alkami product line and financial institution (FI) expectations.
- Liaise with Alkami Product and Sales teams to resolve gaps and document solutions to the mutual satisfaction the interested parties
- Work with Alkami New Logo Sales Executives to qualify and identify prospect needs
- Position Alkami against competitor strengths and weaknesses
- Create presentations and diagrams to capture sales requirements
- Participate actively in preparation meetings for remote and on-site meetings
- Act as a trusted consultant for prospects during the due diligence process
- Work with the Alkami Product team to best fit prospect requests with Product roadmap
- Remain current with industry trends, vendor relationships, etc
- 5+ years Solution Engineering/Consulting or related experience
- Excellent at documenting technical requirements
- Astute and Engaging Presenter: Ability to present and develop rapport with prospects
- Professional Aggressiveness: Expressed attitude and desire to achieve
- Technically Articulate: Ability to communicate technical solutions to a non-technical audience
- Our ideal candidate lives and breathes retail and small business banking and can connect with bankers as one of their own. We need someone who understands the intricacies of retail and small business banking and can partner effectively with our sales executives to help shape and position tailored solutions that make a meaningful difference to community financial institutions' everyday operations and customer interactions.
- Experience with Google Enterprise Apps
Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. [$121,720.00 - $182, 580.00]
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
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