Small Parcel Operator - Shift 2

Brief Description

UNDERSTANDING

A cross-functional position, the Small Parcel Operator position is essential to customer service, warehouse, transportation, and inventory operations (Customer Fulfillment). The small parcel operators are responsible for packing small parcel orders in a timely manner with emphasis on accuracy and quality to include temperature controlling equipment for small package orders when requested. This team member aligns seamlessly with our core values, they are accountable for keeping themselves safe and motivating others around them to do the same. They acknowledge individual and team strengths, and weaknesses by always having a continuous improvement mindset, looking for ways to improve the overall process.

SCOPE

This position is reported to the DC Warehouse supervisor. They support small parcel work activities in the DC Warehouse area as needed. They also support other operational activities in other departments and warehouse teams as directed by management, always having the positive mindset of continuous improvement and learning all facets of warehouse operations, with a focus on 99.85% perfect order, customer success.

CORE VALUES

Our 5 Core Values are more than just words, they’re a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.

• Own It
• Hustle and Refuse to Settle
• Love People
• Act for the Greater Good
• Find a way
  
  

Responsibilities

• Packing dry and temp-controlled orders in a timely manner with emphasis on accuracy, speed and quality to include specific temperature-controlled packing items for small package orders when requested
• Palletizing orders in a stable manner that is acceptable for shipping
• Verifying that product being picked is the correct product description and quantity prior to processing transportation through Fed Ex ground and UPS platforms based on customer request
• Filling out paperwork 100% for both quantity and lot codes picked for verification purposes and including all paperwork and order manifests in full on all ground orders
• Using handheld scanner to perform necessary functions for small packaging line including Fed Ex and UPS ground platform in conjunction with WMS
• Labels cases with Fed Ex or UPS shipping information which include customers’ name, order number and date for which the order is shipping accurately
• Ensures all selected orders for small package line are staged correctly
• Verifies finished good items and ensure they are stored and transferred to the correct locations throughout the warehouse in accordance with the warehouse process
• Performs physical Inventory of assigned areas when directed
• Meets daily/weekly/monthly production KPI’s and warehouse objectives
• Comply with all Quality, HAACP, GMP and Food Safety Standards
• Escalate Safety, Quality, and Productivity issues immediately to supervisors
• Maintains and is responsible for the maintenance and safe return of all equipment.
• Perform other duties as assigned
  
  

Requirements

• Must be able to speak, read and write in English
• Regular and timely attendance.
• Daily work flexibility with a positive attitude with focus on continuous improvement
• Basic computer skills to operate computer automated equipment
• Must have basic math skills (with use of a calculator)
• Must be able to read and interpret weight scales and tape measures
• Must be able to lift up-to 25 pounds consistently and 50 pounds on occasion
• Must be able to stand for the duration of a 8-10-hour shift with applicable breaks
• RF Scanner and/or previous ERP system experience is a plus
  
  

EDUCATION

• Must have a High School Diploma or a G.E.D.
  
  

Summary

Shift 2pm - 10:30pm Monday - Friday