Sales Operations Analyst

Brief Description

About Twin City Foods, Inc

Twin City Foods is a leading Frozen Vegetable Producer committed to delivering high-quality, nutritious, and sustainably sourced frozen vegetables to consumers worldwide. With a focus on innovation, quality assurance, and environmental responsibility, we have established ourselves as a key player in the frozen food industry. As we continue to grow, we are seeking a Sales Operations Analyst.

What We’re Looking For

We are currently hiring a full-time Sales Operations Analyst. As a Sales Operations Analyst, you will be responsible for supporting the commercial team in planning, executing, and monitoring the sales and reporting activities of the company. The sales operations analyst works closely with the sales manager, marketing manager, and other commercial team members to ensure that the commercial objectives and strategies are aligned and implemented effectively. The operations analyst will act as CRM administrator. They will also assist in preparing and analyzing cross functional reports across different platforms.

Knowledge, Skill And Experience Required

• At least 3-5 years of experience in an analytical support role.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office, CRM software, and web-based applications.
• CRM administration experience is a plus.
• Data visualization tool experience is a plus.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and quality.
• Flexibility and adaptability to changing priorities and deadlines.
  
  

Required Education/Training/Certification Qualifications

• Bachelor's degree in business, marketing, finance, or related field.
• Valid Driver’s license.
  
  

Essential Physical Abilities

The following essential functions may be performance with or without reasonable accommodation:

Sufficient clarity of speech and hearing which allows effective communications with others.

Sufficient vision or other powers of observation to perform all elements of position.

Sufficient personal mobility and physical reflexes which permits the employee to work outside and inside; work around machines and equipment with moving parts; work around moving objects and vehicles; and climbing/crouching in tight spaces.

Sufficient range or arm movements necessary to operate a personal computer and related equipment.

Sufficient manual dexterity and strength which permits the employee to lift 60 pounds.

Essential Duties And Responsibilities

• Manage and ensure an effective CRM system that adds value.
• Report and provide insight to support the decision-making and strategic planning of the Commercial management team.
• Report and analyze Commercial metrics to assist management in making sound decisions.
• Serve as key contact person for supervisors and senior management regarding Commercial performance.
• Analyze data and provide important visualization and dashboards that clearly communicate complex data in a simple form to non-technical audience.
• Conduct CRM training and mentor new and existing commercial team members on all sales-related processes and consult with external experts when appropriate.
• Create a simple and easy-to-follow sales process.
• Support reporting and administration.
• Work together with sales team and leadership to implement sales plans.
• Support client quarterly deliverables content.
• Responsible for completing cyclical and quarterly due diligence reports.
• Create and manage custom objects, fields, formulas, record types, page layouts, reports, and dashboards.
• Coordinate and support integrations with third-party apps, plugins, and tools.
• Support daily troubleshooting, bug fixing, user adoption, training, and documentation.
• Identify and resolve data anomalies, maintaining high data integrity.
• Selected employee will be required to pass a background check, pre-employment drug screen and E-Verify*
  
  

Benefits Of a Sales Operations Analyst

• Competitive Wages, Range $75,000-$105,000 per year
• Exempt Position
• Excellent Benefit Package
• Medical, Dental and Vision Insurance.
• Flexible Spending Account
• Life, AD&D and LTD Insurance.
• Paid Holidays-10 paid holidays per year.
• Paid Time Off-20 days per year, prorated based on month hired.
• 401K Retirement Plan.
  

Work Location: Remote position with travel requirements.

Twin City Foods, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. For more information about our commitment to equal employment opportunity, please see this government poster: “Know Your Rights: Workplace Discrimination is Illegal.”

If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at (509-962-9806) or email at [email protected].