Sales Manager

MAJOR DUTIES AND RESPONSIBILITIES

• Manage Sales Passenger Car OEM & Tier 1 accounts, service, and customer support
• Build and maintain positive customer relationships, collect customer feedback, and persuade customers to purchase or specify company's products.
• Solve customer issues and resolve conflicts.
• Ensure timely and effective solutions to our customer’s needs.
• Represent company professionally and reinforce a positive impression to all customers
• Prepare presentations and conduct sales calls on Passenger Car OEM & Tier 1 customers
• Establish and maintain customer contacts and is the primary liaison for customer requests
• Facilitate teamwork in studying, evaluating and preparing customer proposals
• Responsible for all product related commercial interface with customer, including quotations, volume pricing, and funding negotiations
• Analyze, research and share current and future program planning, such as current and future program sales status, customer market trend, next program and customer news and vehicle information
• Build and maintain strong, long-lasting customer relationships
• Investigate and resolve technical questions and warranty appeals which require special attention or on-site visits
• Communicate and report the progress of sales initiatives to management

SKILLS/QUALIFICATIONS

• Knowledge of the Passenger Car Industry, customers and products
• Experience and relationships with U.S O.E.M and/or Tier 1 customers preferred
• Strong negotiating skills with solid technical aptitude utilizing high levels of logic and integrity
• Required to demonstrate a sense of urgency with a strong desire to succeed
• Excellent communication skills (written, verbal, presentation)
• Excellent PC skills – Word, Excel, PowerPoint, Outlook
• Strong technical and analytical skills to support data investigation and analysis
• Ability to investigate product issues and resolve with customer
• Strong organizational skills, time management, and prioritization skills
• A self-starter, independent thinker, highly motivated and hardworking
• Technical/sales skills, including negotiating, and professional appearance along with ability to travel efficiently
• Superior interpersonal skills including rapport with internal and external customers
• Team player with positive attitude

Requirements:

• Bachelor’s degree or equivalent experience required. Technical field experience desired
• Ability to travel limited amount to local area and Canada to accomplish job duties