Product Owner

As passionate about our people as we are about our mission.

What We’re All About

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance

As a Product Owner supporting our Fraud Prevention team, you will work closely with the Product Manager to translate customer needs into actionable product features for our fraudtech and orchestration platform. Your role involves managing the backlog, defining user stories, and ensuring that the development team delivers high-quality solutions that help financial institutions combat fraud within digital banking channels, with a primary focus on Transaction Monitoring.

A Typical Day

You will develop a deep understanding of financial institution requirements for fraud detection and prevention, collaborating with cross-functional teams to refine and prioritize product features. You'll serve as the bridge between stakeholders and the development team, ensuring that business requirements are clearly communicated and effectively implemented.

• Maintain and groom the product backlog, writing clear user stories with appropriate acceptance criteria to ensure timely delivery of fraud-related enhancements
• Work closely with engineering, data science, and fraud operations teams to refine, test, and deploy fraud detection features
• Collaborate with internal fraud analysts to assess fraud trends and recommend real-time adjustments to fraud models and risk thresholds
• Translate complex fraud prevention requirements into actionable user stories for development sprints
• Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives with the development team
• Remove obstacles and address dependencies that might impede the team's progress
• Work closely with the Product Manager to ensure alignment between product strategy and sprint execution
• Collaborate with UX designers to create intuitive interfaces for fraud prevention features
• Support QA efforts by defining test cases and acceptance criteria for new features
• Act as the voice of the customer within the development team, ensuring their needs are understood and addressed
• Engage with clients to optimize fraud prevention strategies through industry best practices
• Document product features, user stories, and requirements in Jira and Confluence
• Monitor and report on sprint progress and velocity to the Product Manager and other stakeholders
• Help conduct user acceptance testing with customers to validate solution effectiveness
  
  

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

• Typically requires a Bachelor’s degree in Computer Science and a
  
  

minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.

• 2 years of experience as a Product Owner or Business Analyst in financial services or SaaS
• Experience engaging with clients to optimize fraud prevention strategies through best practices
• Strong understanding of Agile methodologies and Scrum framework
• Experience writing user stories and managing product backlogs
• Familiarity with fraud prevention concepts and digital banking security
• Strong project management skills with attention to detail
• Proficiency with Jira, Confluence, and Microsoft Office suite
• Excellent analytical and problem-solving skills
• Strong facilitation and communication abilities
• Scrum Master or Product Owner certification preferred but not required
  
  

This role offers an excellent opportunity to develop your product management skills while contributing to critical fraud prevention solutions that protect financial institutions and their customers.

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”
  
  

Click here to find out more about the benefits we offer.

How We Give Back To The Community

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.