Manager, Payroll Administration

Party City is a global leader in the celebrations industry, delivering joy and inspiration to

customers across more than 70 countries. As North America's largest party goods retailer, Party City is the go-to shopping destination for every type of celebration, offering an extensive and innovative selection of products at exceptional value.

With a strong omnichannel presence, Party City continues to grow its eCommerce

business, PartyCity.com, while the company’s over 700 company-owned and franchise store locations across North America remain an integral piece of their business to allow consumers to experience their products first-hand. The company also operates Amscan, a premier designer, manufacturer, and distributor of celebration products including décor, tableware, costumes, and accessories.

Headquartered in Woodcliff Lake, N.J., with additional locations in the Americas and Asia, Party City is committed to helping customers create unforgettable moments for every occasion.

Job Overview

The Manager, Payroll Administration is responsible for leading all payroll operations across PCHI and directs the team of specialists to deliver accurate and timely processes that pay our team in compliance with company policy and legislative requirements. The Manager develops and implements policies and education to serve managers and team members in performing the responsibilities for approving and recording of time. The Payroll Admin Manager partners with the HRIS team and ADP vendor partners to ensure the effective creation and maintenance of pay codes, processing protocols, and ensures company compliance with pay standards. The Managers acts as the key liaison with our paycard vendor ensuring appropriate service levels are maintained and benefits are marketed to reduce costs and provided enhanced service. The Payroll Administration Manager maintains an active understanding of changes within pay legislation and ensures adherence.

Responsibilities And Duties

• Leads the processing, review, verification, and accuracy of payroll data for PCHI pay groups
• Monitors all payroll-related functions including but not limited to processing new hires, terminations, status changes, tax elections and changes, garnishments, deductions, direct deposits, wires, bonuses, etc.
• Develops, implements, and maintains systems for accurate storage and maintenance of payroll records and files
• Ensure a high service response to all payroll-related inquiries, identifies areas of opportunity for process improvement, education, or compliance along with timeliness and quality of specialist service/performance
• Develops and advances timekeeping/recording policies and practices to optimize performance and ensure compliance with state and federal governance
• Coordinate the severance payment process related to position eliminations, reductions in force, store closures, etc.
• Manage eTime education, facilitating training for corporate users and quick reference and learning guides for entity/field teams
• Manage analytics; generate reporting and analysis regarding compliance concerns to identify areas of performance opportunity
• Hire, train, direct, and develop payroll team to deliver high service standards and appropriate productivity along with compliance with company policies and time regulations
• Act as a liaison with key vendor partners including ADP, Wisely, etc.to ensure compliance to SLAs and billing; escalating services concerns to maximize the ROI of our partnerships
• Manages SOX narratives and coordinates walkthrough and control execution and record maintenance
• Coordinates the missing punch process to ensure accuracy of pay process and financial planning/reporting
• Manages the direct deposit and pay card processes to ensure that manual checks expense are minimized
• Monitors the special and final pay process for accuracy, efficiency, and compliance
• Establishes the annual payroll calendar in partnership with ADP and advises on anticipated off-cycle payrolls
• Manages the benefit time accrual process in accordance with company policy and approved exceptions, guides the preparation, communication, and execution of holiday time per the related company calendar
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  
  

Skills Required

• Excellent Communication skills including active listening to assist in diagnosing root cause of issues, providing clear and concise verbal responses and feedback and effective writing ability to respond to inquiries of all sensitivity levels and to varied leadership levels
• Resourceful – deploy any number of problem-solving solutions to address individual needs of team members from across all PCHI
• Act with Urgency – Respond with urgency, managing to SLA standards to maintain the employee experience
• Investigation Skills – ability to remain objective in fact finding; enable facts to guide understanding of events/details and their sequence and/or impact
• Empathy – ability to view situations through employee lens recognizing impact or experience of others
• Strong organizational abilities with a strong ability to multitask and adapt to changing priorities while maintaining a keen attention to detail
• Solid business acumen with analytical skills to make informed and quality decisions
  
  

Qualifications

• Bachelor’s degree in related management or finance field preferred
• 5+ years Payroll experience
• Experience with ADP software
• Proficiency in MS Office (Excel, Outlook)
• PC proficiency and ability to work with on-line data entry