Mood Media Heartland

Our secure proprietary technology creates a fully-branded on-site banking experience that drives lasting results. With the right combination of media solutions, you’ll connect with your customers on an emotional level that increases loyalty, inspires trust in your branch, and encourages new business. Ready to transform the way customers see your business? Let’s work together to create an unforgettable customer experience.

With your on hold messaging, aim for 10-20 seconds in each message, and make sure that each message has a single focus. Brevity ensures greater comprehension of your messaging content, especially when it comes to senior callers. Additionally, if your average hold times are relatively short, it’s even more important to ensure that your content is concise. Since messages should be short, it’s a good idea to utilize longer messaging cycles so that callers don’t hear the same messages over and over during longer hold periods. We recommend a 2-3-minute music and messaging loop. To learn more about On-Hold Messaging, contact us today. Our Brand Messaging Specialists are happy to answer any questions and show you the many possibilities for implementing a successful solution for your callers.

Choosing the right music for your business will depend on several factors, including the type of business you have, your target audience, and the atmosphere you wish to create. For example, if you run a high-end restaurant, you may want to choose more sophisticated and refined music to match the upscale atmosphere, while a high street fashion retailer might opt for more upbeat and popular tunes. Our music experts are on hand to help you select the perfect playlist for your space, working with you to identify the right genres, artists, and songs to match your brand and customer base. With the right music selection, you can ensure that your brand stands out and create an inviting and memorable atmosphere for your customers. Contact us today to elevate your Customer Experience through the power of Sound Solutions.

Dive into the world of Starbucks as we unveil how a symphony of innovative solutions brews the perfect customer experience, every single time.

Check out how Nissan is using custom playlists for their showrooms as well as professional digital signage hardware. DIGITAL UNITS & SCREENS The Welcome Unit was redesigned to give it a slim-line form, thereby minimizing its impact on sight lines. It presents the Nissan feature car immediately at the front entrance, acting as a focal point and a bold statement of intent. 50” and 65” screen arrays in the heart of the showroom attract the customer’s attention with content displayed that celebrates the Nissan brand. The screens help animate the showroom and act as a beacon to drive customer circulation throughout the showroom. High tables with a 43” POS Screen provide another eye-catching attraction for consumers and remove the reliance on paper POS communication and support for launches. In the customer lounge, a 50” screen at the “Refuel Unit” displays engaging content to encourage customer interaction with the latest Nissan innovations, helping customers pass the time while they wait in the lounge. SHOWROOM MUSIC The main focus for Nissan in their showroom music was modernity, technology, allure, comfort, pleasure and performance. Nissan’s custom playlists position the brand as the trendsetter it is, providing a non-intrusive soundtrack that embodies the customer journey from start to finish. Contact us today to elevate your customer experience through the power of our in-store solutions.

As recently reported by Chain Store Age, retail executives anticipate a 10% increase in technology investments in 2024, according to a recent survey from Softstream and Wakefield Research. Additional survey findings include:? ?? 94% expect tech investments to drive new customers. ??? 44% prioritize enhancing customer experience. ?? AI-powered recommendations (50%) and generative AI (47%) are top investment priorities. Retail executives are recognizing technology as the path to a successful 2024 and we are at the forefront, aligning our strategies with retailers' plans to elevate customer experiences globally, with a focus on providing seamless in-store shopping experiences. Read more about the 2024 retail tech landscape in Chain Store Age's article!

During his keynote speech at #CES2024, Walmart CEO Doug McMillon described the next evolution of retail shopping as Adaptive Retail — that is, retail experiences that are personalized and flexible. This goes beyond the traditional omnichannel approach, creating a unified retail experience that seamlessly integrates the best aspects of all channels. At Mood Media Heartland, we resonate with this vision of Adaptive Retail. Whether it's through curated playlists, dynamic visuals, or interactive elements, our solutions align with the idea of providing flexible, personalized shopping experiences that empower retailers to connect with their customers on a deeper level.? Adaptive Retail is not just a trend; it's a transformation, and Mood Media Heartland is proud to be at the forefront of this evolution. Let's continue to shape the future of retail together, where every interaction is a unique and unforgettable experience!

Unlock the full potential of your space with our innovative Digital Signage Solutions! By maximizing your visual real estate, you can create immersive environments that connect, engage, and drive sales like never before.

Today's consumers don't just want products, they crave captivating experiences. The onus is on brands to create immersive, personalized store environments integrating physical and digital touchpoints. Savvy retailers will harness visual, auditory, and even olfactory creativity to redefine their spaces for the experiential era.

Quick Service Restaurants (QSRs) are adapting to meet new customer demands.??Drive-thrus, fast casual formats, and digital technologies like signage and QR codes are becoming even more critical for success. As an affiliate of Mood Media, we partner with over 50 leading QSR brands globally to provide music, digital signage, and sensory branding solutions. As consumer needs evolve, we evolve with them, ensuring our solutions are tailored to enhance the customer experience!