General Manager

About the job

The General Manager will be responsible for the Houston/Austin market P&L performance. The General Manager will assign and direct all work performed in the market office and supervise all areas of operation. Responsible for managing staff, fostering a positive environment, and ensuring customer satisfaction and proper market operation. They must take a hands-on approach and be committed to the expansion and success of the business by implementing strategies that increase productivity, profitability, and sales target achievement. They are responsible for developing and fostering a culture that aligns with the company’s core values.

Duties/Responsibilities:

• Oversee all operational aspects of the Houston/Austin markets.
• Assist Operations Manager to ensure all work is executed in a timely manner, while maintaining a high level of craftsmanship.
• Recruit, interview, hire, and train new staff.
• Handle discipline and termination of employees in accordance with company policy.
• Ensure all employees are following company policy and procedures.
• Develop strategies to optimize project opportunities and meet growth objectives.
• Build client relationships, initiate new client contacts, manage all business development efforts in the region – for existing clients and new work; manage client relationships to ensure satisfaction, repeat business, and referrals.
• Monitor and evaluate opportunities to ensure that company resources are being directed to take advantage of opportunities that best fit market core competencies.
• Develop annual revenue and sales goals to achieve desired growth and direction of the office.
• Oversee all facets of project management across the market – estimating, pre-construction, scheduling, safety and field and job staffing performance – to deliver projects on-time and on-budget
• Direct the division’s financial operation including forecasting, budgeting, billing, payables, and receivables, purchasing, disbursements, and analysis; and proactively lead all efforts to ensure performance. Total P&L responsibility and control.
• Assist the Managing Partners with all legal, insurance, and safety issues within the territory that affect the operation of this market.
• Develop and maintain a wide personal network of industry and trade groups including BOMA, IFMA, IREM, and related construction, architect, engineer, other local/regional organizations.
• Identify additional potential revenue and profit streams that can help support market goals and provide better service to our clients.

Required Skills/Abilities:

• Well-developed sales and business development skills and the ability to close new business and grow existing clients.
• Experience working with labor, and capable of managing an internal workforce of technicians, a subcontractor base, and an internal support staff of 20; and to oversee all market assets – property, tools, equipment, vehicles, and job sites.
• Strong financial skills including forecasting, budgeting, and analyzing financial statements and working with construction accounting systems and job cost reports.
• Effective oral, written, and presentation skills; the ability to lead meetings at all levels; the ability to build strong relationships at all levels of the organization while treating all with dignity and respect.
• Strong coaching and mentoring skills to develop and challenge direct reports to improve their performance, knowledge, skills and abilities, and a determination to promote from within when feasible to further company growth.
• Demonstrated ability to work independently and manage multiple, competing priorities.
• An analytical orientation toward key market trends/ changes and the ability to take appropriate action to ensure continued leadership and competitive advantage.
• Strong computer skills (MS Outlook, Word, Excel, Power Point, job cost/estimating)
• To be an enthusiastic, performance-driven manager who can translate the company’s passion through the entire organization with operational, quantitative plans, goals and schedules for improvement.

?

Featured benefits

• Medical insurance
• Dental insurance
• Paid holidays
• Paid time off