Field Premium Auditor

We are targeting candidates who live within SE Wisconsin to support a greater Milwaukee metro territory.

Overview

Protecting our policyholders’ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.

Society Insurance is seeking a Field Premium Auditor II to join our Premium Audit team. This role will provide both field and virtual premium audits for Workers’ Compensation and General Liability policies and is responsible for reviewing policyholders' financial records to ensure accurate premium calculations. You will conduct audits by examining payroll, sales, and operational data to verify that businesses are classified correctly and that their premiums align with their risk exposure. You will also identify discrepancies, detect misclassifications, and ensure compliance with underwriting guidelines and industry regulations. Your work plays a critical role in maintaining fair and accurate premium assessments while helping mitigate risk and maintain profitability.

About the Role

• Performs Workers’ Compensation and General Liability premium audits by reviewing all operations related to the policyholder; this includes obtaining a description of operations, determining the operations of additional named insureds and subcontractors, documenting business locations and job sites, documenting officer/member/owner duties, listing employee duties, and reviewing the policy file, endorsements, past audits, and loss information.
• Examines and documents the insured’s payroll records, federal and state 941/SUTA reports, general ledgers, check registers, income tax returns, and sales records.
• Ensures that audited exposures (payroll, sales, fixed assets, etc.) are accurately calculated within strict insurance guidelines.
• Completes an audit recap by adhering to policy endorsements, notes any changes in ownership, operations, legal entities, etc., summarizes the audit according to the classification code, and presents the recap for processing.
• Prepares for the audit by reviewing the policy, identifying the exposure basis, noting any special requests from underwriting, determining the records needed to complete the audit, and scheduling of the audit appointment.
• Completes the audit process and distributes the completed audit worksheets.
• Ensures customer service by answering audit-related questions asked by underwriters, policyholders, agents, billing, WC Claims, and other internal departments.
• Answers complex audit questions from the insured to relieve any misunderstandings regarding the final audit assessment.
• Testifies in court proceedings, communicates, and adheres to counsel directions, prepares relevant information, summarizes the proceedings, and documents the memo in the HomePage.
• Addresses disputed audits and corrects inaccurate audits, communicates with policyholders, agents, and internal staff to ensure the information is accurate prior to submitting a revision. Provides an explanation of manual rules to the insured.
• Performs analysis of the insured’s business operations to determine appropriate classification and exposures. Researches classifications and rules using PAAS, ISO, NCCI, WCRB, and other state manuals. Has a functional understanding in interpreting and applying legislative, manual, and company rules that affect the premium and policy coverage.
• Produces high-quality audits with minimal re-audits and minimal use of fee services.
• Develops and maintains expertise in auditing through continuing education coursework and classes.
• Perform administrative tasks such as: Time Tracking, Expense Reports, Mileage Reports, etc.

About You

• You enjoy working with others in a positive, proactive, collaborative team setting.
• You are composed, accountable, and dedicated to meeting customer needs.
• You are a self-starter, quality focused, and seeks to improve processes.
• You enjoy setting goals and achieving them.
• You enjoy analyzing, investigating, and using the facts to make decisions.
• You like to have fun!

What it Will Take

• Bachelor degree in a related field and 3+ years of premium audit experience -OR- Associate degree and 5+ years of premium audit experience.
• Demonstrated ability to take ownership in areas of premium audit.
• Competent use of computer skills, Excel, spreadsheets, and Microsoft Office.
• Valid driver’s license and satisfactory driving record (based on Society Insurance guidelines).
• Strong working familiarity of industry standards, regulations, etc. including working knowledge of organizations such as PAAS, ISO, NCCI, and WCRB.
• Strong business math skills.
• Regular travel is required within the assigned territory.
• Completion of insurance and/or premium auditing designations highly desirable: AINS and/or APA designations highly desirable: AINS, APA, CPCU, CIPA, etc.

What Society Can Offer

• Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance
• Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan
• Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options
• Education: Career Coaching; company-paid courses; student loan and tuition reimbursement
• Community: Charitable Match; paid volunteer time; team sponsorships
• Wellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more