Customer Service Representative

We are seeking a highly motivated individual to join our team as a Customer Service Representative in our compounding pharmacy. In this role, you will be the first point of contact for our patients, providing exceptional service and support. Roles for this position include data/prescription entry, packaging, and customer service. This is a part-time position with opportunities for growth.

Responsibilities:

- Answer incoming customer inquiries via phone and email

- Process prescription orders

- Perform data entry tasks to update patient records and maintain accurate information

- Package outgoing orders under the supervision of a pharmacist

- Conduct outbound calls to follow up with patients or provide additional information as needed

- Communicate effectively with customers and your team to ensure a seamless patient experience

Skills:

- Excellent phone etiquette and strong communication skills

- Accurate data entry skills with attention to detail

- Previous experience in customer service or data entry is a plus

- Strong problem-solving skills and ability to think quickly on your feet

Preferred hours are Tuesday - Friday, 10:00 am - 4:00 pm. Hours are flexible & may be negotiated. Twenty to twenty-eight part time hours are available.

Come work for a small business and join our team of dedicated professionals who are passionate about providing exceptional patient customer service! We offer competitive pay, flexible hours, and great opportunities for career growth. Apply today to become part of our team!

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 20 – 28 per week

Benefits:

• Flexible schedule
• On-the-job training

Shift:

• Day shift