Sunny Kaila

TAGUIG, PHILIPPINES / ACCESSWIRE / May 7, 2024 / IT By Design (ITBD), a master managed services provider (MMSP) and a leader in business process outsourcing (BPO) talent and training solutions, today announced the opening of its new Philippines headquarters in Bonifacio Global City (BGC), in Metro Manila. The new headquarters represents a substantial expansion of IT By Design's Philippines operations, taking advantage of the strong demand for talent from the Southeast Asian country.

The… 展开

TAGUIG, PHILIPPINES / ACCESSWIRE / May 7, 2024 / IT By Design (ITBD), a master managed services provider (MMSP) and a leader in business process outsourcing (BPO) talent and training solutions, today announced the opening of its new Philippines headquarters in Bonifacio Global City (BGC), in Metro Manila. The new headquarters represents a substantial expansion of IT By Design's Philippines operations, taking advantage of the strong demand for talent from the Southeast Asian country.

The new office space will create more than 250 new roles within IT By Design, a direct response to the MSP industry's demand for top-end talent in low-cost markets. This demand has helped the company grow from its first employee in the Philippines in 2020 to its new state-of-the-art headquarters today.

A ribbon-cutting ceremony was attended by Sunny Kaila, ITBD founder and CEO; Ceferino S. Rodolfo, trade undersecretary and BOI managing head; and Leslie Vanessa C. Lim, Office of the Special Assistant to the President for Investment and Economic Affairs (OSAPIEA) Director.

"ITBD's new Philippines operations will help MSPs improve net growth and EBITDA by providing access to a new low-cost talent market," said Sunny Kaila, CEO, ITBD. "We started with 15 team members and are now scaling to 250. Filipinos possess a high level of communication and technical expertise and strong cultural alignment with North America. The potential talent pool is unlimited. We're also bringing in our cloud, cybersecurity, and AI experts from the US to build the capability of Filipino engineers and make them even more competitive as demands for IT jobs continue to grow." 收起

TAGUIG, PHILIPPINES / ACCESSWIRE / May 7, 2024 / IT By Design (ITBD), a master managed services provider (MMSP) and a leader in business process outsourcing (BPO) talent and training solutions, today announced the opening of its new Philippines headquarters in Bonifacio Global City (BGC), in Metro Manila. The new headquarters represents a substantial expansion of IT By Design's Philippines operations, taking advantage of the strong demand for talent from the Southeast Asian country.

The… 展开

TAGUIG, PHILIPPINES / ACCESSWIRE / May 7, 2024 / IT By Design (ITBD), a master managed services provider (MMSP) and a leader in business process outsourcing (BPO) talent and training solutions, today announced the opening of its new Philippines headquarters in Bonifacio Global City (BGC), in Metro Manila. The new headquarters represents a substantial expansion of IT By Design's Philippines operations, taking advantage of the strong demand for talent from the Southeast Asian country.

The new office space will create more than 250 new roles within IT By Design, a direct response to the MSP industry's demand for top-end talent in low-cost markets. This demand has helped the company grow from its first employee in the Philippines in 2020 to its new state-of-the-art headquarters today.

A ribbon-cutting ceremony was attended by Sunny Kaila, ITBD founder and CEO; Ceferino S. Rodolfo, trade undersecretary and BOI managing head; and Leslie Vanessa C. Lim, Office of the Special Assistant to the President for Investment and Economic Affairs (OSAPIEA) Director.

"ITBD's new Philippines operations will help MSPs improve net growth and EBITDA by providing access to a new low-cost talent market," said Sunny Kaila, CEO, ITBD. "We started with 15 team members and are now scaling to 250. Filipinos possess a high level of communication and technical expertise and strong cultural alignment with North America. The potential talent pool is unlimited. We're also bringing in our cloud, cybersecurity, and AI experts from the US to build the capability of Filipino engineers and make them even more competitive as demands for IT jobs continue to grow."

ITBD is actively recruiting for a variety of in-demand roles including computer engineers, network engineers, system administrators, technology solution architects, software development engineers, business analysts, business development representatives, and other essential roles to support its operations in the Philippines. 收起

IT By Design has opened a new headquarters in the Philippines to further expand operations and offer cost-efficient talent to MSPs.

The new office will create more than 250 new roles within the master MSP as the need for top talent at low cost grows. The company currently has more than 100 employees.

Sunny Kaila, CEO of Marlboro, N.J.-based IT By Design, said opening the Philippines office gives access to another low-cost talent market, “and a lot of MSPs are looking to improve… 展开

IT By Design has opened a new headquarters in the Philippines to further expand operations and offer cost-efficient talent to MSPs.

The new office will create more than 250 new roles within the master MSP as the need for top talent at low cost grows. The company currently has more than 100 employees.

Sunny Kaila, CEO of Marlboro, N.J.-based IT By Design, said opening the Philippines office gives access to another low-cost talent market, “and a lot of MSPs are looking to improve their EBITDA (earnings before interest, taxes, depreciation and amortization) dollars.”

He said even smaller MSPs that are looking to cut costs in hopes to be acquired one day are looking at offshore talent to build valuation.

“The natural strategy there is, ‘What can I do backstage in the Philippines or India [in terms of talent],’” he said, adding that work culture in the Philippines closely mirrors that of the U.S. work culture.

There are a few drivers for a Philippines office including the need for MSPs to staff 24/7 “as nighttime and weekend staffing is challenging.”

“The customer demand is to have a capability which is available 24/7, like helpdesk and NOC (network operations center),” he said.

A significant driver, though, is the cost of labor.

“By leveraging a low-cost talent market, they can be more cost efficient,” he said. “We advise MSPs to use their own security talent for front stage, which is more customer facing. Not everything can be done offshore. You are positioning your business in a way that whatever is going on backstage, it can be staffed from a low-cost talent market.”

Additionally, some specialized cybersecurity skills are not as available in the market. 收起

IT By Design, a United States-based information technology (IT) infrastructure management company, has expanded its operation in the Philippines, creating career opportunities for Filipino IT professionals, the Board of Investments (BoI) said.

The BoI said that the expansion of the company will generate additional 250 job opportunities and also aligns with the government's campaign for more knowledge-based and high-technology services and manufacturing investments that advances the… 展开

IT By Design, a United States-based information technology (IT) infrastructure management company, has expanded its operation in the Philippines, creating career opportunities for Filipino IT professionals, the Board of Investments (BoI) said.

The BoI said that the expansion of the company will generate additional 250 job opportunities and also aligns with the government's campaign for more knowledge-based and high-technology services and manufacturing investments that advances the Filipino workforce.

"Each additional job created through foreign direct investment is crucial and significantly enhances the quality of life for Filipino families. It represents not only economic advancement but also the realization of dreams and the potential for a brighter future," said Trade Undersecretary and BoI managing head Ceferino Rodolfo.

ITBD, an 80 percent owned subsidiary of IT By Design, specializes in providing custom business solutions for managed service providers (MSPs) and aims to leverage Filipino talent to meet the growing demands of its US clients.

"Our customers in the US are asking for Filipino talents, which is why we've decided to expand our operations in the Philippines," said ITBD CEO Sunny Kaila.

She also said that "Filipinos possess a high level of technical expertise and adaptability, and the potential talent pool is unlimited."

The company will also bring in artificial intelligence experts from the US to build the capability of Filipino cloud engineers and make them competitive as demands for IT jobs continue to grow because of AI.

It also announced plans to expand the same facility in Clark, Pampanga to establish its presence in the country. Currently, ITBD serves ten US IT MSPs and aims to attract new clients.

ITBD is seeking to fill various positions such as computer engineers, network engineers, system administrators, technology solution architects, software development engineers, business analysts. 收起

American managed services provider (MSPs) IT By Design (ITBD) will open 250 new job opportunities as it expands its operations in the country with a newly opened office space in Taguig City.

ITBD, which is registered with the Board of Investments (BOI), specializes in outsourced, managed and support services such as “technology and infrastructure design, cybersecurity services, cloud services, network design and network operations center services, business helpdesk services, dedicated… 展开

American managed services provider (MSPs) IT By Design (ITBD) will open 250 new job opportunities as it expands its operations in the country with a newly opened office space in Taguig City.

ITBD, which is registered with the Board of Investments (BOI), specializes in outsourced, managed and support services such as “technology and infrastructure design, cybersecurity services, cloud services, network design and network operations center services, business helpdesk services, dedicated tech talent staffing services, and SaaS software solutions for talent management.

The firm is currently recruiting for the following positions: Computer Engineers, Network Engineers, System Administrators, Technology Solution Architects, Software Development Engineers, Business Analysts, and Business Development Representatives.

ITBD CEO Sunny Kaila cited Filipinos’ “high level of technical expertise and adaptability” and the country’s “potential talent pool” as reasons for scaling their operations.

"Our customers in the US are asking for Filipino talents, which is why we've decided to expand our operations in the Philippines," Kaila remarked.

“We're also bringing in our AI experts from the US to build the capability of Filipino cloud engineers and make them even more competitive as demands for IT jobs continue to grow because of AI,” he added.

Trade Undersecretary and BOI Managing Head, Ceferino S. Rodolfo lauded the expansion of ITBD, saying it enables further opportunities for the Filipino workforce to thrive.

"Each additional job created through foreign direct investment (FDI) is crucial and significantly enhances the quality of life for Filipino families. It represents not only economic advancement but also the realization of dreams and the potential for a brighter future," he said. 收起

THE Board of Investments (BoI) said on Monday that a subsidiary of a US information technology (IT) firm opened a new office in Taguig last month that will eventually expand its workforce to 250 direct jobs.

Registered with the BoI, the investment by IT By Design (ITBD) resulted from President Ferdinand R. Marcos, Jr.’s visit to New York last year.

“The decision of the company to expand in the Philippines came on the heels of the government’s campaign for more knowledge-based and… 展开

THE Board of Investments (BoI) said on Monday that a subsidiary of a US information technology (IT) firm opened a new office in Taguig last month that will eventually expand its workforce to 250 direct jobs.

Registered with the BoI, the investment by IT By Design (ITBD) resulted from President Ferdinand R. Marcos, Jr.’s visit to New York last year.

“The decision of the company to expand in the Philippines came on the heels of the government’s campaign for more knowledge-based and high-technology services and manufacturing investments that leverage the excellence of the Filipino workforce,” the BoI said.

The company specializes in providing custom solutions to companies that offer outsourced management for technology infrastructure and end-user systems.

“Our customers in the US are asking for Filipino talent, which is why we’ve decided to expand our operations in the Philippines,” ITBD Chief Executive Officer Sunny Kaila said.


“We started here with 15 jobs and are now scaling up to 250. Filipinos possess a high level of technical expertise and adaptability, and the potential talent pool is unlimited,” he said.

Part of its investment is to bring AI experts from the US to build the capability of cloud engineers here, making them even more competitive amid growing demand for IT jobs.

The positions on offer at the Taguig office include computer engineers, network engineers, system administrators, technology solution architects, software development engineers, business analysts, and business development representatives.

The company will provide export services to small- and medium-sized businesses in the US. To date, ITBD serves 10 US managed service providers, which it plans to increase through its expansion.

“Initially, the project will implement a 100% on-site work arrangement and may transition to a hybrid work model during its operations, if necessary,” the BoI said. 收起