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How do you structure your STAR stories to make them clear, concise, and impactful?

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Competency based interviews are a common way for employers to assess your skills, abilities, and behaviors in relation to the job role. They ask you to provide specific examples of how you handled various situations in your past work or education, using the STAR method. STAR stands for Situation, Task, Action, and Result, and it is a simple framework to structure your answers and showcase your achievements. In this article, we will show you how to use the STAR method effectively and give you some tips to make your stories clear, concise, and impactful.

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Prema Anand

Training Manager at Manav Rachna University
Clare Jackson

HR Talent Partner | Career and Interview Coach
Paul Bassil

Legal and Accountancy Recruiter - Owner @ Anthony Knight Recruitment | Placing Legal and Accountancy Professionals

1 What is the STAR method?

The STAR method is a four-step technique to answer competency based questions in a structured and coherent way. This method helps you to avoid vague or irrelevant responses, as well as demonstrate your skills and results with evidence. For each step, you should describe the context and background of the scenario you faced, explain the challenge or goal you had to achieve, describe the specific actions taken to overcome the challenge or reach the goal, and highlight the outcome or impact of your actions. It’s useful to provide quantifiable measures if possible.

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Clare Jackson

HR Talent Partner | Career and Interview Coach
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To enhance this further, consider progressing from STAR into STARR. The additional section relates to “reflection” where you can use the opportunity to reflect upon your example to show what you have gained/learnt from the situation or what you would do differently with hindsight (where relevant), and how this demonstrates that you have the ability to undertake the role. For example, how does your chosen example of the specified skill demonstrate that you would be successful in the role that you’re applying for? Through including your reflection it also enables you to highlight your knowledge, understanding and motivation for the role, as you align your example to the requirements of the role.

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2 Why use the STAR method?

The STAR method is a useful tool for several reasons. First, it helps you to prepare for competency based interviews by identifying relevant examples from your past experiences that match the job requirements. Second, it helps you to structure your answers in a logical and organized way, making it easier for the interviewer to follow and evaluate your performance. Third, it helps you to showcase your skills and achievements in a positive and confident manner, highlighting your strengths and value as a potential employee.

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Paul Bassil

Legal and Accountancy Recruiter - Owner @ Anthony Knight Recruitment | Placing Legal and Accountancy Professionals
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The STAR method is great for any candidate who may be a little nervous about the interview process. It gives every candidate the ability to be prepared and feel more comfortable before their interview

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Prema Anand

Training Manager at Manav Rachna University
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Identifying key words to demonstrate your job role helps the interviewer understand that you are the right fit. This can be done while the student is preparing the self introduction. For example for Marketing and Sales job it is important to use key words like Pleasing personality, Approachable, extrovert.

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Kyra Willans

Global Talent Acquisition - driving productivity through organizational development & workforce engagement strategy
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The STAR method is invaluable in interviews because it harnesses the power of storytelling, a form of communication deeply ingrained in human nature. By structuring responses into Situation, Task, Action, and Result, candidates can effectively convey their experiences with clarity and impact. This method not only helps candidates avoid rambling but also instills confidence by ensuring their answers feel comprehensive and satisfying to the interviewer.

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3 How to choose your STAR stories?

To use the STAR method effectively, it is important to select STAR stories that are relevant, recent, and impressive. Start by reviewing the job description and noting the main skills and behaviors that the employer is looking for. Then, think of specific situations from your past work or education that demonstrate those skills and behaviors, with a positive outcome or impact. Choose examples that are diverse, varied, and show your adaptability in different contexts and challenges. Avoid examples that are too common or generic, or involve negative or controversial situations.

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4 How to prepare your STAR stories?

Once you have chosen your STAR stories, it is important to prepare them well before the interview. Your stories should be clear, concise, and impactful, and should highlight your role and contribution. To help you prepare your STAR stories, you can write down the main points using the STAR method as a guide. Additionally, practice telling your stories out loud using a timer to keep them within 2-3 minutes each. It is also beneficial to use clear and simple language without jargon or technical terms that the interviewer may not understand. Additionally, use numbers, percentages, or other metrics to quantify your results and show your impact. Furthermore, emphasize the skills and behaviors that you used or developed in each story and how they relate to the job role. Finally, be honest and authentic, avoiding exaggerating or embellishing your stories.

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Prema Anand

Training Manager at Manav Rachna University
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I usually ask the students to look for real life internship opportunities and map their competencies based on college projects and internships they have done in campus. This has actually helped the students identify their own skill gaps and learn to fill them by joining a course

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5 How to deliver your STAR stories?

The final step is delivering your STAR stories confidently and effectively during the interview. To make a lasting impression on the interviewer, you should listen carefully to the question and make sure you understand the competency they are assessing. Select the most appropriate STAR story for the question and adjust it slightly if needed. Speak with a clear and confident voice, making sure to maintain eye contact with the interviewer. As you tell your story, use the STAR method as a structure but don't recite it word for word. Instead, use transitions and connectors to make it flow naturally and focus on your actions and results, avoiding any blame or excuses. Finally, end your story on a positive note by summarizing the main points or lessons learned.

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How do you structure your STAR stories to make them clear, concise, and impactful?

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1 What is the STAR method?

2 Why use the STAR method?

3 How to choose your STAR stories?

4 How to prepare your STAR stories?

5 How to deliver your STAR stories?

Competency Based Interviewing

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