Here's how you can impress the interviewer during a BRM interview by asking strategic questions.

During a business relationship management (BRM) interview, you can show your understanding and interest in the position by posing thoughtful questions. The following are some kind of questions you may think about: Recognising Your Position What are the principal duties of this role? What is the role's contribution to the overarching goals of the company? Organisational Culture and Principles Could you explain the culture of the organisation and how teamwork is encouraged? Which values are most significant to the company? Engagement with Stakeholders How does the organisation value its relationships with stakeholders? What difficulties do you have in controlling expectations from stakeholders?

To impress in a BRM interview, ask strategic questions that demonstrate your insight and alignment with the company's goals. Inquire about the key challenges they’re facing in managing client relationships and how they measure success. Ask about the company’s strategic priorities and how the BRM role contributes to achieving them. Show curiosity about their client engagement strategies and tools they use for relationship management. Request insights on how they handle conflicts and adapt to changing client needs. These questions not only reflect your deep understanding of the role but also your commitment to adding value from day one.

Asking questions that show your deep understanding of BRM can set you apart in an interview. When I interviewed for a senior BRM role, I asked the interviewer how the company currently defines the success of its BRM function and what metrics are used to measure it. This question demonstrated my knowledge of BRM’s strategic importance and opened up a discussion about how I could contribute to enhancing these metrics.

In a past interview, I asked how the BRM role aligns with the company’s long-term strategic goals. This question not only highlighted my understanding of the need for BRM to support broader business objectives but also allowed me to discuss how I’ve previously aligned BRM initiatives with company strategies to drive growth. It impressed the interviewer by showing that I think beyond immediate tasks and consider the bigger picture.

Organizations often establish regular communication channels and align goals to build strong relationships between IT and business stakeholders. By understanding everyone's needs and responsibilities, they can manage expectations effectively and foster collaboration. Proactive engagement, quick issue resolution, and showcasing IT's value to the business are key strategies for successful BRM.

I always emphasize the importance of relationship building in BRM interviews. For example, I asked one interviewer about the key stakeholders I would be working with and their expectations from the BRM function. This question showcased my focus on fostering strong relationships and understanding stakeholder needs, which are critical for success in BRM roles.

Asking about how the company measures and communicates the value IT adds to the business can be a game-changer. Inquiring about their value realization framework or how they ensure each IT project aligns with overall business goals demonstrates a focus on technology that drives business success, not just technology for its own sake. By understanding how IT initiatives contribute to the organization's objectives and how this value is assessed and communicated, you show a strategic mindset that values the impact of IT on the business's bottom line.

During an interview, I asked about the biggest challenges the company faces in realizing value from its BRM initiatives. This question allowed me to position myself as someone who is not just focused on managing relationships but also on ensuring that these relationships deliver tangible value. It opened up a conversation where I could share examples of how I’ve successfully helped organizations realize value from their partnerships.

I once asked an interviewer how the company approaches continuous improvement within the BRM function. This question was particularly impactful because it showed my commitment to not just maintaining, but constantly enhancing the BRM processes. I then linked it to my experience where I implemented continuous feedback loops that led to significant improvements in client satisfaction.

In one of my interviews, I asked about opportunities for career growth and professional development within the BRM role. This question demonstrated my long-term commitment to the field and my desire to continually improve and contribute at higher levels. It also allowed me to gauge the company’s support for employee development, which was important for my decision-making process.