Cody Holmes

My Target ETL internship has come to an end, and I have gained so much knowledge about the inner working of retail. At target ETL's refer to their department as their business and they take ownership of their departments. I love this because we were expected to monitor the metrics and essentially drive them to success. One of my favorite things to do was to come in and walk the departments with low sales, high INF's from the previous day. Being able to tackle to metrics and tie them back to the correlated causes was fun for me (my favorite subject was statistics at the JC). As leaders of the department, we would often have to address effective leadership from our team leads and ourselves. My team was a bit small as ETL HR, however, that required a quality connection with my HR expert. This ensured she was clear on what she would need to accomplish for me to have a successful and productive work week. I enjoyed my internship at Target, and I look forward to utilizing the skills I obtained in HR leadership for future roles in leadership. #targetinternship #Targetetlinternship @jeffwinters Tricia O'Regan Christian Urcia

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Retail leaders can do anything ????

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Leadership meetings are game-changers! They shape our culture, refine processes, and drive amazing results. These meetings are more than info exchanges—they’re where our team bonds and excels. Let’s keep exploring new heights together! It’s going to be a long day but a beautiful day to observe, learn & share!! #TheNorthFace #RetailLeadership #TeamCulture #OperationalExcellence #ExploreWithUs

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Store Leader meeting today with my team(missing 3)! “We must rise to the level of our goals, not fall to the level of our habits” The true meaning of leadership is about: o Guiding and impacting outcomes. o Enable your team to work together to accomplish what they can’t do individually. o Developing people and helping them reach their full potential. o Inspiring others to achieve a common goal. o Making a positive impact. o Guiding and inspiring, rather than dictating or intimidating.

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Every month my store receives approximately 50+ surveys. Here is one that caught my attention. It’s short and we have received more descriptive and detailed praise in others. But this customer acknowledged that the team is kind. One of the most important things I look for when hiring my team is Kindness. Seems simple but if you are working in a customer service environment, it’s the number one skill. I can teach and train just about anything else. An environment where people are kind is a better place to work. If you don’t work in a service environment but frequent a business that sends you a survey... Take a minute and fill it out. Especially if you receive good service. These scores are often part of goals and reviews. And when you are filling it out Be Kind! #teamawesome #bekind

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RNS Challenge today- Post a leader that is searching for a job. Changing it up a bit. This should touch more than one. If you’re currently looking, comment below with the desired area. Recruiters- you next leader is in the comments below ??. #rns #retailstrong #callingallleaders

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tips for breaking through all the boundaries...

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Top 5 things I've learned in the past 4 months of being a Store Manager of two stores. 1. Listening is a much more important skill than speaking. Your team will respect you and appreciate any advice you give them much more if you first take the time to listen. 2. Assess who is on your team. This means figure out who they are as a person, the skills they possess, and where they want to end up. And to the last point, not everyone will want to be in management like you...and that's ok! 3. It's ok to let the team make small mistakes. Often, associates will learn best from making mistakes and come back much stronger than if you had just taken over in the moment. 4. Develop and foster a culture of team work and positivity. This part can be the biggest challenge of all for some leaders. Culture is a living and breathing thing and without giving it attention it can fall apart. Encourage team members to share best practices with each other and celebrate all wins. 5. Be creative. There are many complex issues you will face as a leader. Sometimes the answer is right in front of you, other times you will need to get very creative and outsource some ideas from your fellow leadership. It never hurts to collaborate.

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This morning’s training included Case Goods! Specifically to train about the differences between a $300 chest and a $600+ chest. How would you respond to a customer if they said, “why should I spend $600 when this one costs $300”. Knowledge is power. With many differences in quality and construction, the choices a customer makes can determine if they have that chest for 2 years or 15 years. It’s our duty to educate our customers correctly so they can make the best choice to fit their needs. That starts with training.

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I always strive to be this leader. People first drives results

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To the hiring managers/retail recruiters/sourcers: - Stop ghosting candidates. - Stop with the 5 step interview process (it’s 2024, you should know after a 2nd if the candidate is a good fit) - Stop reposting a job numerous times, when you already have over 100 applicants. Start looking through the resumes, chances are you’re still hiring because your expectations don’t align with the reality of what the position is asking for- or you’re under paying ?????♂?. I’ve seen so many posts about how no one wants to work anymore… not true, the reality is- no one wants to work for crumbs & everyone is self aware of their own potential- YOU just need to see it. Also, let’s maybe mix up the workforce a bit- no? There are just as many qualified POC than their counterparts- so let’s start embracing that… then maybe you’ll see results in retention ?? Thanks for coming to my TedTalk! ????

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Just finished inventory this week! As a target store for high theft in our area, we have been putting extra efforts into the overall mitigation of theft by using customer service and stronger inventory controls. Preliminary estimates (if I did the math correctly) has our shrink reduced by 1.11% in only 4 months from inventory to inventory! April 2024 was -4.34% loss where August 2024 was around -3.23%. We’re heading in the right direction. It’s not easy reducing theft in such a short time frame so to cut over 1% of loss is a pretty great achievement in my opinion! Our goal is to reduce into the 2% range by next inventory now knowing what’s working and isn’t working. Build on those known efforts and develop new ones off the things we know didn’t work as well. Adapt, plan, execute!

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Let's talk about #LifeAtPetSmart and #LearnNewTricks In today’s digital world, your personal brand is more important than ever. It’s not just about what you do, but how you present yourself and connect with others. Whether you’re just starting out or looking to elevate your career, cultivating a strong personal brand can set you apart and open new doors. PetSmart and the absolutely #AWEsome Associate Resource Groups continue to help provide various support along with educational opportunities for associates throughout the organization! This month there will be a focus on elevating team members on how to build their personal brand! All questions will be curtailed to the associates' inquiries on our internal communication tool Central Bark, ensuring that the call is tailored to what they want to hear & so far they've had amazing questions! Could not be more elated to be part of this journey sharing insights from my own ecperiences along with hearing from other amazing individuals on the panel like Beth Meyer, Bradley Breuer, & Maria E Arandia- MBA!!! Petsmart Associates: Interested in viewing the post for additional details, search for within Central Bark: Unleashing Potential Professional Development Series: Building Your Personal Brand #PersonalBranding #CareerGrowth #ProfessionalDevelopment #Networking #Authenticity #LeadershipMatters #YouAreRemarkable #SMitten #MakingAName

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Layoffs are never easy, especially when they affect customers as well as employees. laying off employees, and reducing work hours of employees who shop at Walgreens decreases Walgreens buttom line. It's time to reevaluate our priorities and get back to the basics. We need to focus on being a community-focused pharmacy and investing in our employees. Let's say goodbye to "change for the sake of change" initiatives and instead focus on what made us successful in the first place. We need to sell Boots alliance, Carecentrix, VillageMD and other failed ventures. As someone who has been following this industry closely and predicted and wrote about these outcomes in 2016, I am excited to work on my dissertation on the fall of pharmacy retail and the steps we can take to bring it back to its former self. Let's work together to create a sustainable model that can withstand economic downturns and be depression-proof as it was before our time.

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Is the training component important in the field of retail? If the answer is yes, we need to know what is the most important innovative ways to attract and retain the employees through training. A question for those interested in this field.

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Your team is your responsibility ; Absolutely, the success of a team often falls on the leader's shoulders. Here are some key responsibilities that come with that: 1. **Communication** - Foster open lines of communication. - Encourage feedback and active listening. 2. **Support and Development** - Provide opportunities for professional growth. - Offer support and resources for team members. 3. **Setting Clear Goals** - Define clear, achievable objectives. - Align team efforts with organizational goals. 4. **Creating a Positive Culture** - Promote a collaborative and inclusive environment. - Recognize and celebrate team achievements. 5. **Conflict Resolution** - Address conflicts promptly and fairly. - Facilitate discussions to find mutual solutions. 6. **Lead by Example** - Model the behavior you expect from your team. - Demonstrate accountability and integrity. Taking responsibility for your team means being proactive in these areas to ensure a productive and harmonious work environment.

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