Commerce Bank的动态

Winding down from CreditWeek has given me a chance to reflect on all the incredible sessions we had (and that was only in the rooms I was compering!) I am always astonished by how much work goes into ensuring customers are protected and treated with care when entering the collections part of a lender's business. Something which - in the most part - the general public has almost no knowledge about. Banking isn't high up on the trusted professions list - just like journalists - journalists within the financial services sector must be especially untrustworthy...... Of course as well as Credit Week, we have number of Award programmes throughout the year, and after hearing about all the good work being done in the collections and recoveries sector there should be a deluge of entries coming our way for Collections and Vulnerability Awards! This is the most effective way of showing your customers that you are a leader in the sector and are a company to be trusted. So for all of you in the collections and recoveries sector, take your chance now to enter the Collections and Vulnerability Awards here: https://lnkd.in/eudfgjub

Are you ready to elevate your credit union’s member services and stand out in today's competitive financial landscape? Join us for an exclusive Webinar designed to enhance your strategies and strengthen your community presence. What to Expect? ?? Insight into the latest challenges and how to convert them into opportunities. ?? Strategies for deepening member engagement and loyalty. ??? Actionable tips to deliver value and drive financial wellness among members. Who Should Attend? ? Credit Union CEOs ? Senior Retail Executives ? Lending Officers ? Financial Wellness Advocates This is a golden opportunity to network, learn, and lead your credit union toward unprecedented growth. Don’t miss out on practical, impactful strategies that promise to revolutionize your approach to member engagement. Engaged Members Stay Members May 2nd | 12PM EST | Via Zoom RSVP here: bit.ly/rsvphere-05-24 #FinancialWellness #ImproveEmployeeRetention #FinancialWellnessPrograms #ReduceTurnover #EngageEmployees #BoostProductivity #ThrivingCorporateCultures #CreditUnions

Bank leadership at every session I attended at the #SmallBizBanking conference recently spoke about the importance of reaching and serving the banking needs of #diverse #smallbusinessowners – Black, Hispanic/Latino, Asian, and others. ? Banks are interested in learning from these small business owners what they need and what their challenges are. ? I heard from #bankleadership across the U.S. about how important it is for their small business bankers to listen to small business owners and hear their stories. Bank leadership knows they need their small business bankers to ask customers, “What do you need?” “Where are you on your business journey?” “How can we help you grow your small business?” “What problems are you facing?” Small business owners aren’t interested in hearing about a list of bank products bankers can provide.?They want to be heard. They want bankers to listen to their issues before making relevant (hopefully) recommendations. ? The old adage applies:?“I don’t care how much you know until I know how much you care.” ? Bankers believe this and want their frontline small business bankers to know, understand, and practice this.

Happy Monday! The sun is finally shining and Credit Week is upon us. ?? Today we have our very own Sam Challenger and Ross Chambers speaking. Let us know if you’re attending and what you’re most looking forward to at Credit Strategy’s brand new Credit Week. #BillingFinance #GettingYouWhereYouNeedToBe #CreditWeek #Finance

I am very excited to share my first article around Member Success and how important it is to Credit Union partnerships. You can read more here via https://lnkd.in/eaaEGRjs

Credit Union Growth Strategy Planning for 2025 is underway and LEVEL5 has partnered with CUInsight.com to provide actionable insights to guide your strategy. Check out our comprehensive articles on #CoreDeposits growth, #MemberExperience, #BranchRemodels and much more from the link in the post below. #creditunions #branches #FinancialInstitutions #growthstrategy #marketanalysis

Informal conversations are the best ways to receive feedback! Sharing a taxi to Newport station with Jan Hundertpfund from IE Hub, Tina Bello-Williams and I got some great insight into what worked and what didn't at #CreditWeek I'm glad you had an enjoyable experience and we hope to see you again next year! #Feedback #CustomerFeedback #Credit #Collections #FinancialSector

Really enjoyed the opportunity to speak in a panel discussion today at credit week! I accompanied Peter Brook and Simon Bayley in a session on the FCA’s probe into intermediary commissions. Chaired fantasticly by Jason Wassell FCIPR I felt in very esteemed company ?? A really interesting subject and some great debate. It’s tough to predict the future in this space and I’d love to get your views on what may happen next?? Let me know what you think? Also are you at credit week? What do you think so far? Credit Strategy Billing Finance Ltd #CreditWeek #CarFinance #Credit

Attention financial services friends! Credit unions are poised to revolutionize the landscape in 2024. Dive into this insightful article from The Financial Brand to uncover how personalized strategies are reshaping the industry. Ready to elevate your institution's approach and drive impactful change? Reach out to our Mower team of financial services experts to unlock the secrets to success! #FinancialServices #CreditUnions #Personalization

?? Really enjoyed my chat with Lauren Culp, CUDE of CUInsight.com! ?? We got to touch on a bit of why inheritance and estate planning is so important for credit unions - deposits can only grow if they're not leaving your institution! Check it out!