We’re updating the way we track completions for LinkedIn Learning videos. You may see an impact on your reporting data due to these changes. Please see the FAQs below for details on the change and potential impact on your account.
Moving forward, LinkedIn Learning requires that learners watch 70 percent of a video without scrubbing, or fast-forwarding through a video, to earn a completion. Learners still have the ability to scrub through videos as they please, but these scrubbed videos do not count towards completions.
You may see a drop in the following admin reporting metrics while learners adjust their behavior to this new requirement:
- Video completions
- Course completions
- Custom content (video) completions
Reports that may see impacts on completions include:
- Organization Summary
- Learner Summary
- Group Summary
- Recommendation Summary
Yes. Completion counts shown in the engagement insights dashboard should decrease.
We will begin updating learning accounts starting October 10th, 2022. We estimate the update to fully roll out to all learning accounts by mid-November 2022.
Previously, learners were required to watch 60 seconds of a video to earn a completion. In addition, scrubbing through a video would also count towards completion.
No. The logic applies the same regardless of the speed at which the learner watches the video. If a learner watches a video at x1.5 speed, as long as they watch a total of 70% of the video, they earn a completion.
Yes. As long as a learner watches parts of a video that total 70 percent of the entire video, they earn a completion. The exact part of the video does not matter.
Yes. The new completion logic and updated scrubbing behavior applies to both LinkedIn Learning videos and custom content videos.
A course appears as "100% complete" once a learner has watched all required videos in the course. A video is "completed" after a user has watched at least 70% without scrubbing.
The following elements of a course typically do not count towards course completion—meaning that a course will even show as "100% complete" if the learner watches all videos but skips the following:
- Welcome video
- Conclusion video
- Chapter quizzes
Yes. As long as a learner has already watched 70% of a video, they will earn a completion.
No. Scrubbing currently has no impact on hours viewed and will continue not to have an impact.
No. Scrubbing is purely for learners to leverage for the optimal learning experience. It has no impact on their learning engagement metrics.
- A tooltip appears when a learner has scrubbed more than 30% of a video to let them know the video is incomplete. This tooltip appears on the lower left-hand corner of the page, and on the top of the mobile screen.
- An endplate message appears when a learner has completed the last video in the course but has unwatched videos in the course.
- To denote a video as incomplete, a green check mark will be absent from it in the Table of Contents.
We have updated Help Center Articles to account for the new requirements for video and course completions.