To effectively capture the attention and loyalty of Millennials and Gen Z, the insurance sector must fully embrace innovation, harness the power of technology, and place the utmost importance on customer-centric approaches. By adapting to the their changing preferences, the industry can establish enduring relationships with the next generation of insurance customers. #insuranceindustry #insurtech #insurancebroker #insuranceagents
Former CEO @ Singlife l AXA l ING
11 个月This strongly feels like an AI generated article and makes only one point using a lot of words; insurance, as most other products, needs to adapt to the changing preferences and lifestyles of its customers. I remember writing that in my first business plan for Postbank in 1991.