By focusing on empathy, communication, and transparency, insurers can show their customers that they truly care about their well-being, not just their premiums. By nurturing these emotional connections with their customers, insurance companies can improve customer satisfaction, increase retention, and ultimately, drive long-term growth. It is clear that in today's competitive insurance environment, companies that prioritise emotional connections will be best positioned to succeed in the years ahead. #insuranceindustry #insurtech #insurancebroker #insuranceagents
Co-Founder & CEO @ Assetify || Founder @ Advantiq Solutions Switzerland || Finance || Technologist
1 年?? When everyone is driven by AI, Break the norm - focus on human connections. ?? Always remember business is about people, And people are about emotional connections. Natalie Fong