Along with conventional web and mobile self-help channels, insurance companies now offer chatbots, virtual client assistants, and even voice-based customer service. With consumers becoming more comfortable doing business online, the Insurance Industry must increase its digital client channels to meet this need. A good read from Security Boulevard on how technology will help to improve long drawn out processes and enable secure customer onboarding at scale. #insuranceindustry #uk #insurtech #digitaltransformation
Loretta Eze
2 年
Insurance in Africa remains an untapped market.Practitioners will continue to complain about lack of patronage & slow growth until the "obvious channel of distribution" that the current reality has presented is fully embraced
Founder$Creative Director@ Insurancesimplifiedng | Specialist@Contract Financing, APG $ other Professional Insurance Services
2 年Thanks for sharing