Laszlo Kiszely, MSc, MBA的动态

How to deal with your dragon? Negotiation tips with "power" leaders. If you have been in business long enough, sooner or later you will have first-hand experience with what we call (at AbilityMatrix) the ?????????? type of stakeholders. ?????????? behavior is rooting back to narcissistic traits: whetheryour boss, client, or negotiation partner— dealing with them can feel like walking through fire. Or facing an unpredictable dragon. ?????? ???????????????? ???? ???????? ????????: how to spot, how and why the behaviour develops, how many varieties and depths there might be - complicated for a post -, let's just focus on ???????????? ?????????????????? ??????????????. So what you should know when facing ?????????? leaders - at non-cooperative cycles. 1. Accept that ???????? ???????????????????????? ??????’?? ?????????????? Sometimes, no matter how well you prepare or what you say, there’s no winning strategy. When leaving the room, you may often feel that a change in your tone, a different phrasing, ?????????????????? ?????????????????? ???? ?????? could have get you to a desired outcome. The sad answer is: No. Compromise isn’t always their goal. They often add new demands or move goalposts just as you approach agreement. Recognizing this early saves time and particularly personal frustration. 2. Choose your long-term strategy wisely There are only two sustainable paths with heavy ????????????, if you have to stay connected: → Accept subordination and build unwavering loyalty (to the individual, not their organization). → Use what a friend calls “???????????? ????????????????”: reshape processes and alliances so they bypass or neutralizes their influence, like water flowing around a pebble. 3. Handle emotional outbursts with calm neutrality If they spiral under stress or contradictions, logic and emotion won’t work. Avoid confrontation, stay neutral and just exit if needed. Communication is more symbolic than functional during these moments. In reality, "they are just not present" for you as a person. 4. Adjust your tactics during negotiations → Speak calmly, stay neutral, and avoid emotional triggers. Passion works with other stakeholder types, but not in this case. → Focus on fewer, but repeated key messages. → Plant seeds for future discussions—a counter-intuitive impact is that despite the heat, some ideas actually land... hours later. → Use intermediaries or translators, even if you speak the language. This slows interactions and reduces tension. 5. Set up controlled environments Avoid direct deal negotiation between decision-makers. Introduce mediators or buffers who can absorb conflicts and clarify misunderstandings. If possible, remove time pressure and involve third-parties, especially with higher authorities. Managing “dragons” isn’t about defeating them—it’s about understanding their nature and finding ways around their fire. Neither fight nor flight, if you do it wisely. #abilitymatrix #behavioral_science