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Personalisation is going anywhere in the Professional Services sector ??♀???♂? In a recent study from Mastercard, 82% of financial institutions say that personalisation is a clear, visible priority, and 92% plan to invest further in the practice. Here's a quick list you can start now, no matter where you are: 1. You're not even thinking about personalisation ?? Get your website tracking in shape and jot down areas where personalisation could improve engagement. 2. Paying for personalisation isn't your team's priority ?? Use Google Analytics to monitor the most-loved pieces of content and make targeted content changes in your CMS that keep your visitors browsing! (Add relevant blogs or services to boost inquiries) 3. You're exploring Integrations ?? It's time to get serious. Choose personalisation tools with top-tier support, solid documentation, and frequent updates! Look for solutions that work well with your CMS to simplify setup and enhance workflow efficiency. For Umbraco Users, Umbraco Engage ticks every box ? (linked below) 4. You have unused personalisation tools ?? Review the data collected to find easy wins, such as personalised CTAs based on user actions. Use A/B testing to discover which content performs best, and do that! 5. You've mastered segments & ready to level up ?? Now's a good time to consider real-time personalisation, like showing tailored resources based on recent interactions or leveraging predictive analytics to suggest relevant content. 6. You're a personalisation professional... ?? Integrate AI tools for hyper-personalised content and real-time recommendations. Focus on refining customer journeys and experiment with advanced tactics like predictive segmentation or lifecycle marketing for continuous improvement! ?Explore Umbraco Engage: https://lnkd.in/egRSFeS7 ?Explore Mastercard Report for FI: https://lnkd.in/e9ZdXnry #Personalisation #DigitalMarketing #CustomerEngagement #FinancialServices #ProfessionalServices #MarketingStrategy #Analytics #ContentMarketing #UserExperience #Umbraco #AIMarketing

Umbraco Engage | Make every interaction count

Umbraco Engage | Make every interaction count

umbraco.com

If you're interested in Umbraco and Umbraco Engage - check out this amazing write-up about Umbraco Engage from Matthew Garrepy at CMS Critic this week! ?? https://cmscritic.com/umbraco-engage-enhances-digital-personalization-to-drive-higher-conversion-rates

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