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Transform Your Customer Experience with Dynamics 365! ?? Discover how our comprehensive Customer Service Module enhances engagement, drives loyalty, and sets you apart in a competitive market. Read the Blog: https://lnkd.in/gT5nmSXs #Microsoft #Dynamics365 #CustomerService #Innovation

New Series: Dynamics 365 Customer Service in Action! ?? We’re kicking off a new series dedicated to Dynamics 365 Customer Service! Our goal is to showcase how modern tools empower teams to tackle daily challenges and build lasting customer relationships. ? In the first episode, our expert Pawe? Nasiadka dives into the Enhanced Case Form—a feature designed to streamline customer case management. This solution helps resolve issues faster, align processes with customer expectations, and boost satisfaction. ? Curious to see it in action? ?? Watch our video here: https://lnkd.in/dkT3pvK7 ? #Dynamics365 #CustomerService #EnhancedCaseForm #CRM

Forrester calculates Dynamics 365 Customer Service delivered benefits of $14.70 million over three years to a composite organization. The total investment required was $3.54 million over three years and provided a ROI of 315% with a payback period of less than six months. #Dynamics365 #msftadvocate #CX #CustomerService

???Unlocking Growth with Dynamics 365 Customer Service In a recent Forrester Total Economic Impact (TEI) study, organizations that modernized their customer service using Microsoft Dynamics 365 Customer Service achieved an impressive?315% ROI. This isn’t just about numbers; it’s about empowering support agents, enhancing customer satisfaction, and driving financial growth. As a business leader, I encourage you to explore how this solution can transform your customer service experience. Let’s make pragmatic decisions that impact our bottom line! ?? #CustomerService #DigitalTransformation #ROI #KPMGMBS

Take a closer look at how Microsoft Dynamics 365 is redefining customer service. See why Microsoft continues to set the standard in customer engagement solutions, providing seamless support—whether through self-service or assisted service. Click the link to read more! DM me for any enquiries #Dynamics365 #Grok365 #AIForService

Take a closer look at how Microsoft Dynamics 365 is redefining customer service. See why Microsoft continues to set the standard in customer engagement solutions, providing seamless support—whether through self-service or assisted service. Click the link to read more! DM me for any enquiries #Dynamics365 #Grok365 #AIForService

?? Exciting news! ???? Are you looking to enhance your customer service experience? Look no further! ???? I'm thrilled to share that Microsoft Dynamics 365 Customer Service now offers an incredible feature called the Agent Call Quality Survey. ??? This powerful tool allows you to gather valuable feedback from your customers, enabling you to improve your agent performance and deliver exceptional service. ???? With the Agent Call Quality Survey in Dynamics 365 Customer Service, you can easily measure and analyze the quality of your agent's interactions with customers. ???? This data-driven approach empowers you to identify areas for improvement, optimize your customer service processes, and ultimately enhance customer satisfaction. ???? Ready to take your customer service to the next level? Don't miss out on this game-changing feature! Check out the link below to learn more and try the Agent Call Quality Survey in Dynamics 365 Customer Service. ???? [Link to the blog post](https://lnkd.in/eXGFhc9g) #MicrosoftDynamics365 #CustomerService #AgentCallQualitySurvey #EnhancedCustomerExperience #DataDrivenInsights #CustomerSatisfaction #EmpowerYourTeam #OptimizePerformance

How Has Customer Feedback Led to Major Improvements? -https://lnkd.in/g2D7ZRWi #SMB #SmallBusiness #SmallBusinessOwner Article via Featured, a knowledge sharing platform

Insights from ISG Software Research on #CustomerJourneyManagement for #CX. Read the market observations and overall results from the Buyers Guide Executive Summary: https://bit.ly/4hNFTkE #MarketReport #BuyersGuide #CJM

Enhance Customer Service with Unified Routing in Dynamics 365! Discover how to optimize customer service by directing inquiries to the right agents with Microsoft Dynamics 365's unified routing. Boost efficiency, satisfaction, and ROI with this intelligent solution. Read the full blog now!