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Senior Director, Legal|Commercial & Technology Lawyer | Legal Engineer

For those still warming up on the sidelines I think history has shown that “the quiet moderate exercise of anxiety” has never shaped the course of a great technological advancement.. As lawyers we need to proactively engage and collaborate on the ethical guardrails through which we harness this technology to our competitive advantage... the impact might be significant if we don't. #Futureoflaw #ResponsibleAI #LegalAI

The AI Revolution: Balancing progress with our well being

The AI Revolution: Balancing progress with our well being

Tom Rice,发布于领英

Jenn McCarron

Legal Operations & Technology Director | Legal Tech Influencer | Board President | Host of the CLOC Talk Podcast | Ex-Netflix | Ex-Spotify

7 个月

Tom — love reading your thoughts. I share so many of these concerns around the downside: over reliance on law created by AI and worse… it not having the ability to factor for nuance and delivering services that leave some groups out of thought. I also agree it’s going to be a long, slow road of incremental change with this tech. Everywhere right now we are saying “it’s not production ready in the enterprise right now” in a few law firm innovation circles recently, I’ve heard professionals say “yes. AI tech startup company X’s product is great on a demo. But get my senior attorney or partner to train the software for a year as if it were a jr. associate, not happening.” This shows a more realistic timeline we are facing. Last, and like Sheila, I love your throught around what all of these work shifts should yield: "Promote the application and development of uniquely human traits across our workforce and society (our connectedness, application of judgement and human like mercy and empathy), deployment)." We will have a chance to be more creative, more empathic, have even sharper judgement. Let’s hope as leaders we set ourselves up to instill, recognize and measure those qualities.

Sheila Dusseau

Heading up Global Legal Operations and Innovation at Ferring Pharmaceuticals; proud to be a WorldCC 2024 Inspiring Woman

7 个月

Always interesting to get your insights. Two of my fave: "For this reason - I believe the way we should educate the lawyers of tomorrow should adapt and change, but perhaps not as transformationally as many would propagate (and if anything, we might benefit from more regular on the job training, no matter our level of experience, particularly as advancements in artificial intelligence continue to confound our expectations and in turn our reliance)." - this is a great reminder that it's not a "one and done" when we introduce AI or train the team on best practice usage. We need to keep revisiting and re-energizing our views and learning. "Promote the application and development of uniquely human traits across our workforce and society (our connectedness, application of judgement and human like mercy and empathy), and ensuring we steer (rather than are steered) by the systems we develop and deploy (the classic reference to “human-in-the-loop” deployment)." - not enough is being said about this and I fear the focus will come as a defensive reaction later - too little too late. Thanks, as always, for the inspiration! ??

Tom Rice I'm late to the party here (are the Greek islands an excuse??) – this is a brilliant piece! Thanks for sharing. It's also a nice surprise, knowing how quickly you and the TravelPerk team have moved on GenAI. So many of us techno-optimists are skirting over big and real issues for the profession and society, and I don't think that's going to be helpful in the long-run. The big one I'm still seeing is figuring out what this means for impacted workforces, communicating honestly, and making a proactive plan for those individuals. Not only is this important at a societal level: it is also absolutely crucial for making sure these tools are a success. I think the key lies in us recognizing how critical workers and subject-matter experts are in building useful generative AI tools – if we don't have the benefit of their expertise, the digital products we create will be significantly less useful. (This tracks to the original conversation about law librarians being replaced by LLMs, only to be flipped such that law librarians are now seen as pivotal to making LLMs work for law firms.) I like this because it means that everyone needs to be brought on the journey if we're going to make this technology work!

Lilian Breidenbach

Co-Founder - Your expert team's first AI colleague

7 个月

Tom Rice Love this. A lot of this resonates with me. I think it is crucial that we, as an ecosystem, take agency in deciding where to focus our efforts and which problems are worth solving, rather than being driven solely by the notion of "progress." One thing I've been contemplating is the distinction between how we, as governments, institutions, and organizations, make decisions and respond to change versus the speed and effectiveness of executing those decisions. AI can help us accelerate our ability to react to the pace of change and new challenges. Currently, we are paralysed by how hard it is to get anything adopted at scale, such as new laws and regulations or new policies/guidance in enterprise environments. If we could focus our human effort on making good decisions (informed by empathy, connection etc) and not be constantly blocked by process and bureaucracy (but can automate these where reasonable), we would be in a much better position to confront many of the challenges heading toward us. When we speak about agency, it seems we should focus on using AI to enhance the ability of our institutions and organizations to respond faster, and more effectively. But not let AI define how we respond.

Lucie Allen

Chief Growth Officer | Managing Director | Board Member

7 个月

Thanks for sharing this Tom Rice, lots to get into and discuss. There's an in-balance currently between fear and opportunity with the advancement of AI although I agree we may be able, right now, to help shape what's coming. The gains in productivity and efficiency are huge and transformational and 'de-skilling' in those spaces isn't necessarily a bad thing if it enables us to focus on more impactful work. However, questions around whether we targeting the right problems with the right guardrails exist. The future lawyer isn't a robot but will be different from the lawyer who spend countless nights preparing materials. Education and training on new ways of working, new technologies and the ability to adapt and drive change needs to become the norm and a continued throughout a lawyer's career. That presents a pretty exciting opportunity I think.

Laurie Ehrlich (she/her)

[email protected] - helping to make contracting faster - Legal solution finder, delivering proactive, strategic, and practical advice and finding operational solutions that elevate legal departments and businesses.

7 个月

Tom Rice excellent piece! like Sean, I appreciate all the additional conversations you embedded. I am a big fan of making sure we are in the driver’s seat. I think like the internet, it is going to be hard to wrangle AI given the speed of adoption, development, and creation and of course the disparate legal systems with laws that range from advancement at all costs, to strict limitations, to technologically uniformed (and impossible). The most interesting to me are the very big questions around humanity and preserving what makes us a worthwhile community (social media and the internet have already eroded it in so many ways) and the smaller, but related practical question of what skills should we be focusing on as we educate not only the lawyers of tomorrow, but all the adults of tomorrow.

Sean West

Co-Founder @ Hence, Author of "Unruly" (Wiley 2025), ex-Deputy CEO @ Eurasia Group

7 个月

Great piece Tom Rice - I find myself grateful for the deep research / links to other useful sources AND for the calls to action / ways lawyers can get involved in the debate and make a difference.

Emma Haywood

Legal Consultant ? Commercial, IP, AI and Technology Solicitor ? AI Governance ? AI Policy ? Charity Trustee ? Mentor ? Speaker

7 个月

Tom, this was a great read. I agree that we as lawyers (even if not directly involved in policymaking) are in a unique position to shape perspectives, promote risk-literacy and help answer the big questions (“at what cost?”) that you describe.

Duncan Grieve

Partner at Cadwalader, Wickersham & Taft LLP - GIR 40 under 40 2024

7 个月

Thanks for sharing your reflections as someone on the cutting edge of implementation. Lots to consider (and act on) here!

Chlo? W.

Senior Research & Content Consultant (Legal)

7 个月

A really interesting read concerning the effects of AI upon humans. It's so important to consider its detriments, as well as its benefits!

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