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The Continuation of Care (COC) process is vital to this. PCP referrals to specialists have a tendency of falling into a black hole. Creating a model that makes COC seamless and efficient for providers and patients can revolutionize our healthcare system.

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The next stop on the journey to value-based care is tight integration between PCPs and specialists. Achieving the right balance between the two requires finding the equilibrium point between not enough primary care and too much specialty care. You can ask PCPs to do more specialty care, or you can ask specialists to do more primary care. Neither situation is ideal for patients. A better solution is to develop seamless, "automatic" coordination in the gap between the two that does what's best for patients, shares risks/rewards, and fosters collaboration. Full self-driving healthcare (FSD-HC) is achievable. #medicine #healthcare #health #healthcareinnovation #valuebasedcare

“The next stop on the journey to value-based care is tight integration between PCPs and specialists.” Benjamin Schwartz, MD, MBA I totally agree; one of the main issues facing the US healthcare system today is that the two arms of this massive, historical institution (primary care & specialist services) designed to support patients with their long-term needs are fundamentally disintegrated in their data practices and misaligned in their goals; all individual players involved are trying to work together well, but it is impossible. I also agree with another of your assertions; PCP MD work is so SO different than specialist MD work, which creates a gap significant gap in the American healthcare system, and also an opportunity to reduce tension points for physicians & patients today… …but as a chronic illness patient who is currently disabled by my diseases, I also have to admit that I resent the way you have characterized this gap as something currently unmanaged. I also fear that you do not fully understand the potential risks of exchanging a human-managed system for an ‘automatic’ one. Chronic illness patients - who are currently forced to use an unreliable patchwork of PCPs, specialty services and acute care, none of which was holistically designed to meet their complex needs - are the ones standing in this gap in the US today. We are fighting for our own lives, the lives of our friends and family who came before us or hurt to see us in pain, and for our own quality of life in the day-to-day of whatever number of days we have left with which to make a difference. Chronic illness patients are managing the information and education gaps of their physicians and healthcare systems, even as lack of access to appropriate care for non-preventable, non-acute conditions costs them their abilities and time and the very LIFE that they are fighting to continue to live. And I, as a chronic illness patient AND a Product Manager, WANT to believe you and others when you promise high value from automation in healthcare moving forward; as a serial automator-of-workflows and reducer-of-roles, it’s truly a passion for me. But as a data professional, I’ve also seen more times than I can count the negative impacts of letting technology drive in a technical space previously deemed ‘too complex’ to be removed from review by a human eye… these are the scenarios in which the important data can fall through the cracks before you’ve ever even realized it was there. I am TERRIFIED that more technology built to fill perceived gaps of a failing system that needs a full, fundamental redesign will not actually support the needs of our nation’s most critically ill and chronically vulnerable, but rather instead further abstract patient pain & experience away from physician reality and increase the barriers of tech knowledge required to survive as an ill person in the US today. How do we solve this data & technology problem without loosing sight of our humanity?

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Remember: prioritizing the patient experience is an investment in your healthcare organization's future. ?? Patients are demanding convenience, transparency, and personalized care, and the organizations that deliver will win their loyalty. https://lnkd.in/ePmQfqEn #Healthcare #PatientExperience #Technology

Healthcare transformation isn't just about dollars—it's about delivering real value for patients. Think outcomes that matter, comfort that counts, and a care experience that is seamless. ?? https://lnkd.in/ecAWqSnf #Healthcare #PatientExperience #Technology

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