BPA Quality UK | Contact Centre Quality的动态

Consumer Duty Day is here! – Are you ready? The Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first. That's great news for the customers, but a real challenge for the companies expected to shift their way of working. Times are changing... It is vital to adapt – and at BPA Quality, we can help you do that. Download our exclusive guide for insight into how the Consumer Duty regulations will impact your business, and how you can maximise the opportunities it presents to you.

Jane Eckford FInstLM

Writer, Public Servant, Citizen Advocate, Non Executive Director, Leadership Fellow.

1 年

See also Vulnerability Registration Service

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