Around this time 2 years ago, Drata was celebrating its first 100 customers in just our first couple months after launch. We knew this was a milestone we’d want to remember, and happily one we reached far earlier than expected, but the celebration was really more of a reaffirmation of the principles that made it happen and what we absolutely had to focus on in order to maintain and even accelerate our growth. Here are 3 principles we stayed laser-focused on that may be helpful for you: ?? Prioritize Customer Feedback.? It is gold. Whether you have 10 early customers or 100, the feedback from these earliest champions is uniquely valuable in your company’s journey. As a founder, you can actually meet with 100 customers in a relatively short period of time and learn what might take other companies years to learn and act on. These customers put their trust in us when there weren’t thousands already doing so - their impact is reflected in the product and GTM motion daily and we're forever grateful. ?? Ship Quickly.? Act on that feedback! Ship quickly, learn more, and iterate again. Show progress in the direction your customers are eager for you to go. It will never be perfect, so it’s the team that moves quick, learns quicker, and iterates quickest that usually gets closest to perfection over time. ?? Invest in your Talent Strategy.? Be intentional on culture as this is your opportunity to further differentiate and win, and it starts with your people. Define what culture is at your company, explicitly. Focus on culture add, not fit. Uphold and defend it and reward others for doing the same. “May you always remember to enjoy the road, especially when it’s a hard one.” - KB24 ?? #startuptips #startupfounder?#entrepreneurship
Congrats on the milestone ????
Well done and WELL SAID.
Adam Markowitz great insight and summary! On your 3rd point about investing in a talent strategy, here's a link to where other leaders can download the Growth for Success playbook (avaialble for free) to help do just this: https://www.sparkexecutivecoaching.com/about
Congrats on the amazing success!!
Legendary
I was fortunate to be here for this moment, here’s what I remember about it: We celebrated, but it was only a minute before someone dropped in slack “when are we hitting 200?” Throughout my time here and many milestones later, we’ve continued to look ahead at what is next and have never gotten complacent. I bring this story up often on interviews when candidates ask me to describe Drata in one word, I always answer - ‘more’ and I flash back to this moment when the 100th customer came through the door, and we all looked around and said to eachother “when are we getting 200?”
Congrats and great principles! Love the agile mindset and execution in #2.
Designing Growth Strategies & Optimizing Complex Businesses
2 年????