As part of our healthy workplace conflict series, Tony Yu shares the importance of avoiding the Four Horsemen of Conflict Resolution. 1. Criticizing 2. Contempt 3. Defensive 4. Stonewalling The Four Horsemen of Conflict Resolution can be the difference between a healthy and productive conflict and one that is toxic and destructive. The ability to identify and manage them will help you maintain healthy relationships as you navigate difficult conversations in the workplace. #workplaceconflict #healthyconflict #conflictresolution #leadership #coaching
