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“Most of the successful people I've known are the ones who do more listening than talking.” - Bernard Baruch He was a wealthy financier and devoted much of his later life to public service. Baruch College of the City University of New York was named for him. Talking over other people is hardly a wise strategy to get people to listen to you. I used to talk quickly and not listen enough. Listening to people provides clues to what is important to them. Good salespeople across different industries focus on what is important to the customer. They can tailor their offerings to meet the customer’s needs. The book, How to Win Friends and Influence People by Dale Carnegie has a short and apt quote: “To be interesting, be interested.” Does talking less help in better communication for you? Photo credit: for use as part of my personal subscription license.
As someone else said, “The people being impressed when someone talks a lot are seldom worth impressing. And the people worth impressing will seldom be impressed.”
I’d say 50/50 listening and storytelling.
Well said
Definitely, Kenneth. When you spend more time listening than speaking, your words are likely to have more weight too.
People-Centered Communications
2 年Listening is not an easy skill at all! Writing notes (when I can) helps me a lot. We all have our inherent biases and sometimes it prejudices how we process information. Different people also explain things differently. It's important to discern the speaker's intention and key messages they wish to convey!