At #SingaporePools, we embrace technology and believe in equipping every employee with the right tools, knowledge and skills to improve their day-to-day work, operational efficiencies and, ultimately, our customers' experiences. Today, our #PeopleOfSgPools attended the iInnovate Workshop, led by our #SingaporePoolsAcademy trainer Amy Tan, on the use of Microsoft Power Automate. Through scenario-based hands-on exercises, participants picked up practical knowledge and skills in developing automated workflows and streamlining processes using simple drag-and-drop tools. To follow through the participants’ learning journey, the Academy also provides post-workshop coaching where employees continue to apply what they learnt to real work scenarios. In line with #SingaporePools transformational giving initiatives since March 2022, the Academy has been offering the iInnovate Workshop to social service organisations at no cost. Through this initiative, we hope to leverage our knowledge and learning resources to support the social service sector in building digital capabilities. ? #greatplacetowork #continuouslearning #forcommunitypurposeandbenefits