Controversial opinion - the one F word we should really stop using at the workplace is “Family”! Your boss is not your parent. Your colleagues are not your siblings! I was at a leadership summit recently where one of the panelists kept on talking about their culture of being “one family” and well, I have a lot to say about how this phrase can be problematic on so many levels. ?I think what people mean when they invoke the concept of "family" is that we should have more trust, connection and align on values in the workplace but the word family is also loaded with unhelpful connotations. 1. "Family" implies your bosses are parents and you are a child - this is a highly disempowering power dynamic and infantilising. 2. "Family" isn't what everyone wants from their workplace and this can create an environment that is too intrusive, can pressure people to overshare and may cross boundaries, especially for introverts 3. "Family" creates disillusionment and the feeling of being cheated when companies make business decisions based on profitability rather than loyalty . Staff take these decisions personally rather than professionally, because of this mismatch in expectations. 4. "Family" mentality may lead to exploitation of workers and set them up to do unprofessional / unethical things e.g. tattle on a coworker to be loyal to the boss, cover up things for the sake of family etc (see comments for link to research) 5. Lastly - many people have dysfunctional families or toxic relationships with their parents / siblings, so expecting people to understand what is healthy "family" behaviour and values is unhelpful and confusing What do you think about being one family at work? Do you like the phrase or not? Let me know in the comments! P.s. I’m recovering from double whammy of covid + pneumonia so pls excuse the fact that my voice sounds like a bag of rocks! Dr. Gregor Lim-Lange #leadership #work #culture #deephuman
My comment should not detract from some of the very important points you made in this video. I am okay with the term “family” being used to describe a work culture - it simply means the people care for each other, not that our bosses are our parents and we are the kids. In fact, when I was searching for a job a few years ago, I was extremely turned off by a major international company/brand that went out of the way to expressly state in the job posting: “We are not a family.” It gave me the impression that they were very toxic and cutthroat, which I later found out from my connections that it was really the case. Apparently, when you work there, you are paid a ton of money, so salaries are great, but nobody gives a concern about your well-being and don’t care if you have keeled over and died at your desk - performance is all that matters. You have a great conversation starter with this topic, Crystal. You made some very good points. (*My views are my own and not that of my employer.)
I love how you articulate these points! Yes, we can see a workplace as somewhere we feel proud of belonging to, and where we think we want to work really hard at and develop what we're good at. We can even have good working relationship and be close to our colleagues. But to regard a company as family might not be appropriate. Perhaps having this separation is healthy, and this could also be linked to the idea of "we are not our jobs." Our career does not fully define who we are. Life is filled with uncertainty, and for some people their careers can change at any point of time. https://theeverygirl.com/5-reasons-why-your-career-does-not-define-your-identity/
Crystal Lim-Lange thank you for this insightful post. I can see how the F word can become problematic when used by bosses to bully or manipulate staff and managers. I have seen it happen. However, I have also experienced when “family” is used to covey that “we care about one another”. In this context it can be quite positive. I prefer team when referring to the work culture. I have found the T word better expresses that we have each other’s back and we share the same mission. While at the same time, we respect boundaries and acknowledge each person’s roles and responsibilities.
I would say this , familiarity breeds contempt and often in a family environment, we become familiar with each other but ( unlike in a workspace or business space) it’s often devoid of contempt .. A community of people supporting each others, helping each other grow while holding each other to a performance bar is certainly a better description.. While many of the family attributes seem to suggest that using this f-word is not to be encouraged, the sense of family and camaraderie’s found in family units can still be mirrored into business units I believe with great results.. Crystal Lim-Lange pray for your quick recovery and do take care as pneumonia is not to be taken lightly nor Covid ..get well soon.
Netflix's Reed Hastings prefers TEAM and against the F word in companies too. Check out No Rules Rules if you have not read it yet.
Thanks Crystal. Can you help crystallize the key issues with this F word at work? I kinda resonate
I appreciate this, Crystal Lim-Lange, as I always stressed that we were a team, a unit working together and succeeding together, dependent on each other for that achievement. We were not a family, as I was not their parent, and they were not my children. For the younger set, I sometimes had to give what could be considered parental advice, but I treated them as adults and individuals. I always emphasized the importance of their families as their priority and took sufficient interest to show that it was important to me.
CEO of Forest Wolf, 2x LinkedIn Top Voice, Singapore’s Work Bestie, Co-author of Deep Human | Prestige Magazine Woman of Power
2 年Research links https://hbr.org/2021/10/the-toxic-effects-of-branding-your-workplace-a-family https://hbr.org/2020/12/when-work-feels-like-family-employees-keep-quiet-about-wrongdoing https://www.sciencedirect.com/science/article/abs/pii/S0022103118306619?via%3Dihub