It was great interacting with students of the "AI in Marketing" class at Rutgers Business School. I handled an online guest lecture on how data can help with actionable customer intelligence. Listening to your customers is even more important during a crisis like this. We discussed approaches & industry case studies. Thank you, Madhavi Chakrabarty, for the opportunity to interact with a bright set of students! #datascience #customerexperience Gramener #artificialintelligence #speaking
This is really informative Ganes Kesari. I don't know how to build AI models, but as someone who works on client engagement, I have a lot of take aways that I can immediately apply to my practice, for example understand and tagging the feedback I might get (though, I would be doing it manually/on excel) and also about listening everywhere. Excited to see how I am able to use these in my day to day. Thanks for sharing!
Director - Marketing at LinkedIn ● ex-Google ● Keynote Speaker ● Advisor ● Mentor ● Lifelong learner ●
4 年Interesting slides, Ganes... Is there a video you can share too?