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Deputy editor, Endpoints News | Newsletters

Of all the innovation and starts-and-stops happening in health care, #urgentcare is definitely one to watch. A study, published this week in JAMA Internal Medicine, found visits to urgent care centers for low-acuity conditions like respiratory infections and sprains rose 119% from 2008 to 2015. At the same time, ER visits for the same types of conditions fell 36%. So, it's no surprise then that startups and traditional hospital systems are investing more in their urgent care strategies. Just last week, Beaumont Health announced plans to open 30 urgent care centers in Detroit. (Full story: https://lnkd.in/dYnRFTE) And Partners HealthCare in Boston said last week that it is partnering with Teledoc.ca on urgent care video visits. (Full story: https://lnkd.in/d_eSPYa) In New York, two leading players are CITYMD (a startup acquired by Warburg Pincus LLC in 2017) and GoHealth Urgent Care, a venture with Northwell Health. Both networks differ in their overall approach, but the gist is the same, to provide patients with a better experience than going to the ER. Watch the video below for more. What's your take? How can the health care industry learn from the way that retailers and tech companies approach customer service? #LinkedInHealthCare #TheCheckup #healthcare

Miles Serig

Junior Partner || Sales Trainer || Sales Professional

6 年

Urgent care is so great for our health system. Employing many nurses world wide and allowing people to access healthcare immediately. There needs to be proper education on when to use a primary care Dr, an urgent care or when you should go to the hospital.

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Virginia Vickie Rocha Ortega

Healthcare - Website -Connections 1976 Employment 2012- Healthcare 2020 Ongoing at Healthcare News

6 年

It was always handy the urgent care clinic system. When I worked having children the after hours clinic was a blessing when work was a mandatory requirement. The clinic was often recommended the patient when workins could no more be that day or if problems persisted. The nurses in charge of it would alert the uc site who they expected be brought in sometimes beforehand when the condition or the injury of the patient mattered in keeping the patient keeping the clinic a asset for medical services.

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Dr. Grace Nelson-Odinma

Hospital/Healthcare Proffesional

6 年

Insightful post.

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Nancy Duguay

Retired at My Home

6 年

The NB government plans to open these clinic across the province to take the strain off of ERs , one huge issue will be staffing them. The shortage of Doctors and nursing personnel needs to be addressed or we will have beautiful state of the art EMPTY buildings , like our nursing homes with the empty beds.?

Sammerion Nyawara

Pharmacist ,researcher and health technology innovator.

6 年

The vitehealth android app also helps towards the same. Now on google playstore.

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Ritesh Koul

Sr Vice President Digital Delivery and Innovation

6 年

We need overdrive of technology to support common sense and best practices to build the right size Urgent Care offering. Policy and People? investment have reached the end of the rope.?

Michael Szymanski

Physician at IHA AfterHours/UrgentCare

6 年

I wish that all UCs were required to put out a Public Service Announcement indicating to a prospective patient that, if they are concerned that they might be having a heart attack or a stroke, that an UC is NOT the place to go for an evaluation. Wastes precious time!

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Sally E. Turbyville

Promoting Value in Our Health Care System: Quality Policy and Research Leader

6 年

IMHO...The continued rapid emergence of UC centers is the type of 'fix' that diverts substantial resources away from what could be a high-value disruption in our health care and community systems. They emerged as a means to address significant deficiencies in our?health care system--and their?business model sits nicely in it, broken and all. Moreover, hey, yes, I use urgent care and have for decades.!! However, it is important to remind myself that I use UC to avoid higher out of pocket $s in ED, and minimize lost time at work or missing significant social/family commitments, there are entirely?no other reasons--and? I do so know that?I am forgoing? what I would consider higher quality care from my other providers.? I am looking for the type of disruption(s) that would render the proliferation of the UC centers?obsolete, and factors impacting health are identified before preventable illness befalls us, and?that?meets people where they live, laugh, work, love, and play. ....just saying...

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Jodi Nelson

Co-Founder at East Bay Neighborhoods for Responsible Technology Co-Founder at Californians for Safe Technology

6 年

Why do we even have insurance? I mean, I can see a doctor via Skype and pay close to my usual co-pay. And because I have a chronic illness, and the allopathic route doesn’t address the root causes of my illness, my medical expenses are out of pocket. The only thing our medical system is good at is emergency medicine! ?I’m ready to drop my healthplan and purchase only ?a catastrophic care plan!?

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