Signs of bad and good SAP Projects (17) – ERP is for humans but we (IT) tend to do digital transformations like we were aliens doing it for people. A couple days ago, I saw a film about aliens who silently conquered our world to introduce new better order. They started well with message: the world without violence etc. but they were doing it in a way that grow resistance and failed. That brought me up a reflection that with ERP doing good things for people we (IT) sometimes do it in such a technical way as we were a kind of aliens here ?? There are more or less hysteric articles about failed digital transformations, like about 75% in ERP area (https://lnkd.in/evGTYm8) We can dispute about whether they are true, but recent loud cases - like about Lidl - remind us that also in SAP area this is an issue. I have already written that it is necessary to extend standard Project Review to help in identifying project going out of kilter in OCM area (https://lnkd.in/eEA7h_M) and this week I am going to present more detailed version with concept of extended OCM check points. Stay tuned! #digitaltransformation?#projectmanagement?#changemanagement?#sap?#qualityassurance
Here new stuff on it:?https://www.dhirubhai.net/feed/update/urn:li:activity:6438281283637440512
ERP is a tool - a company project - not an IT project. The goal of ERP is not to install a list of pre-decided processes but to make the company perform better. I think there is a massive tendency to assume the company's employees will be happy to turn up at work one day and "accept" an entire new way of working. All change, lean, ERP, 6 Sigma MUST consider the employees. A Bell Curve loosely defines employee compliance. Roughly 10% of employees will love change. The mirror being 10% that hate it. Another 15% lean toward change as positive improvement. They also have their reflection in 15% that are not happy but will try and live with it. The middle 50% are split: balanced around the mean. Even so, this distribution requires active change management: involvement in the changes made, empowerment when seeking issues to be improved and improving and full training and support throughout. Successful change is not software on a server but people wanting to use it, knowing how to use it AND increased profitability. Bad management, over-running project times, loss of productivity, poor training, no involvement in the design of the new processes... All of these issues sum to bring the failure rate to 70% - or worse. Steve
Nice to deploy the two Ideas..
Dear Eric Kimberling and Jarret Pazahanick I have got here very interesting discussion about who should be an owner of transformation like SAP ERP, and? I am really interesting your voice about it ??. My take it is always CIO who is the best candidate as head of IT. Jarret you specialize in HR transformation – as I remember my HR projects and all were quite well – CIO was all the cases a sponsor for it. With voital collaboration of HR dept of course. Maybe you happen to have other person in charge here like CHRO? Eric you have overview among all ERP’s – what is your advice on it? Thank you in advance!
Two top tips:- Never allow IT to lead any business transformation programme And never upgrade SAP if the only benefit case is IT TCO Every tech platform should last a decade and IT need to come to terms with this
"IT" is no longer a department. It is your entire company. Viewing it as "go to" when something breaks ineffective and dangerous in the long term. An ERP should evolve with the company
Waldemar Falinski We need to remember that ERP is a Business Tool, not an IT. it is easy to beat IT because IT is everyone favourite whipping horse. We should look at the history of ERP successes and failures. I believe that it is very rarely the fault of IT Look at the successes and failures of Business Transformation and now Digital Transformation IT is an enabler in Transformation What is generally lacking is Ownership I would guide everyone to read FAST by my good friend Gordon Tredgold FAST means Focus Accountability Simple Transparent Even better if you get a chance to attend one of Gordon’s talks please take advantage of the opportunity I’m sure you will learn and empathise with many of his tales In my mind Change Management is key to success of every project and programme whether it is Business or IT related Change the way of working not the application you are using
Creed for today: SAP Activate gives by Quality Gates not enough help in tracing OCM progress This is continuation of: https://www.dhirubhai.net/feed/update/urn:li:activity:6435846946778333184
SAP Project / Cutover Manager | SAP Activate Certified Trainer
6 年My new entry about a need of holistic control of digital transformation by extension of SAP Activate to avoid such a cases in the future https://www.dhirubhai.net/feed/update/urn:li:activity:6443719374703521792? Look forward to hearing your voices - criticism is welcome!